Food & Beverage Supervisor

The hiring establishment is a distinguished hospitality group known for delivering high-quality dining experiences through its food and beverage outlets. Specializing in managing food service operations within hotels and restaurants, the company prides itself on its commitment to excellence, customer satisfaction, and maintaining industry-leading standards. This establishment integrates sustainable practices through programs like EarthView, emphasizing environmental responsibility alongside fine dining. The environment is dynamic, fast-paced, and requires a focus on safety, quality, and service standards to meet the expectations of a diverse clientele.

This role is that of a Food and Beverage Supervisor, a critical position responsible for overseeing daily operations within the food and beverage outlets and services. The supervisor ensures the highest levels of food quality, guest satisfaction, and associate performance in alignment with the established restaurant and guest service standards. This role involves a combination of leadership, operational management, and direct guest interaction. The Food and Beverage Supervisor is pivotal in maintaining consistent product quality, managing associate schedules, coaching staff, and ensuring compliance with sanitation, safety, and corporate policies. Working closely with team members, this role supports recruitment, training, and scheduling while fostering an environment that embodies company core values such as excellence, nimbleness, and ownership. This position provides opportunities for professional growth, potentially progressing to Food and Beverage Manager and Director roles.

In this leadership capacity, the Food and Beverage Supervisor also manages inventory and oversees compliance with regulations related to the serving of alcoholic beverages. Maintaining equipment functionality, reporting needed repairs, and promoting sustainable practices are additional key facets of the role. The supervisor is expected to maintain a hands-on approach, stepping in during peak or understaffed periods to ensure uninterrupted service and guest satisfaction. This role requires a commitment to safe work habits and adherence to OSHA standards, aligning with corporate safety policies. The inclusion of varied shift work, including holidays and weekends, adds to the dynamic nature of this position. Successful candidates are not only experienced in supervisory roles within restaurant or banquet settings but also have practical knowledge of bar services, liquor control, and point of sales systems such as Micros. Overall, this role is essential to upholding the hospitality group's reputation for quality, service, and operational excellence while cultivating a positive and productive work environment for associates.