Food & Beverage Server | Raleigh Country Club

Raleigh, NC, USA|Onsite

Job Overview

Employment Type

Full-time

Compensation

Hourly

Range $12.00 - $14.00

Work Schedule

Standard Hours

Benefits

Medical insurance

Dental Insurance

Vision Insurance

Life insurance

401(k)

Paid Time Off

Complimentary staff meal

Job Description

Raleigh Country Club is a prestigious private club located in Raleigh, North Carolina, known for its exceptional amenities, beautiful golf courses, and commitment to providing an outstanding experience to its members and guests. As a part of the McConnell Golf Properties, which is a respected group of golf clubs and resorts across the southeastern United States, Raleigh Country Club combines tradition with superior service standards. McConnell Golf is widely recognized for its dedication to creating memorable experiences and maintaining a high level of excellence in all its properties. To learn more about the overarching company, one can visit the official McConnell Golf website.

Raleigh Country Club is currently seeking dedicated servers to join their food and beverage team. This is a full-time position offering a competitive hourly wage ranging from $12.00 to $14.00, depending on experience and qualifications. Additionally, the club provides a comprehensive benefits package for full-time employees, including medical, dental, vision, and life insurance, alongside participation in a 401(k) retirement plan. Employees are also granted paid time off and receive a complimentary staff meal daily, reflecting the club’s investment in its team’s well-being and satisfaction.

The role of Server at Raleigh Country Club is vital to the overall dining experience provided to members and guests. Servers are responsible for delivering attentive, courteous, and professional food and beverage service in various settings within the club, such as the dining room and pool cabana. This position requires individuals to set up serving stations, assist members promptly upon seating, take and place orders accurately, and ensure guest satisfaction through continuous interaction and service follow-up. Servers must also be knowledgeable about the club’s food and wine offerings to make informed recommendations and enhance the dining experience.

Attention to detail, effective communication, and the ability to work in a fast-paced environment are crucial attributes for success in this role. Servers at Raleigh Country Club are expected to adhere strictly to local and state regulations regarding the service of alcoholic beverages and utilize proper procedures for handling member charges and credit card transactions. The role also entails maintaining cleanliness in service areas, managing plates and silverware turnover efficiently, and collaborating with the kitchen and management team to ensure smooth operations. Acceptance of this position means becoming part of a team that prides itself on excellence, professionalism, and creating a welcoming environment for all members and guests. This position is ideal for individuals who enjoy dynamic work environments, have a passion for hospitality, and aspire to develop their careers within the hospitality sector at a respected country club environment.

Job Requirements

Grade 12 education
two years of comparable wait service experience preferred
ability to read write and execute basic math skills
knowledge about menu buffet and wine list
ability to time the service of each course
food safety certification
of legal age to serve alcoholic beverages
alcoholic beverage certification

Job Qualifications

Grade 12 education
two years of comparable wait service experience preferred
ability to read write and execute basic math skills
knowledge about menu buffet and wine list
ability to time the service of each course
learns members’ names and their special preferences
knowledge of wines and spirits
knowledge of and ability to perform required role during emergency situations
food safety certification
of legal age to serve alcoholic beverages
alcoholic beverage certification

Job Duties

Sets up side station and performs assigned side prep work
provides immediate attention to all members and guests upon seating
makes sure that children are in the appropriate type of seat and are safe and secure
distributes food and wine menus and answers questions
fills glasses with ice water and suggests menu items
ensure that the correct account numbers and names are given for billing
efficiently serves food and drinks in a friendly and courteous manner and offers suggestions on daily specials and wine selections
places orders with kitchen and informs cooks about any special cooking instructions
assembles food on tray and procures items from each station as necessary
serves meals and places dishes by courses in front of each person
checks back to ensure member and guest satisfaction and replenishes water and butter as necessary
removes soiled dishes and clears tables after each course and resets them with appropriate silverware
presents dessert menus and suggests and serves dessert coffee and after-dinner drinks
verifies accuracy of prices state and federal taxes tips and other charges on all checks
presents the bill
handles all member charge and credit card charges as prescribed by standard operating procedures
keeps dining room pool cabana and bus station areas clean
clears cleans and resets tables that have been vacated
advises supervisor of any complaints as soon as they occur
performs clean-up and closing duties as assigned by manager
attends pre-meal meetings as requested by the dining room manager or other food and beverage manager
turns in signed tip declaration form as appropriate
thanks members and guests and invites them to return
consistently follows local and state laws and the club’s policies and procedures for the service of alcoholic beverages to members and guests
performs other appropriate duties assigned by assistant clubhouse manager or other food and beverage manager