Food and Beverage Sales Coordinator

JW Marriott Minneapolis Mall of America is a premier hotel located in Bloomington, Minnesota, known for its exceptional hospitality services and luxurious accommodations. This hotel is part of the renowned Marriott International brand, which is globally recognized for delivering outstanding guest experiences and maintaining high standards across its properties. Situated near the iconic Mall of America, the hotel provides guests with convenient access to shopping, dining, and entertainment options, making it a favorite destination for both business and leisure travelers. JW Marriott Minneapolis Mall of America combines elegant design with state-of-the-art amenities to create a welcoming atmosphere that caters to a diverse clientele. The establishment prides itself on fostering a professional and friendly environment, committed to excellence in all areas of service.

The Sales and Marketing Associate position at JW Marriott Minneapolis Mall of America is a full-time, non-management role offering a competitive hourly wage ranging from $19.74 to $20.35, with the added benefit of being tip eligible. This role is integral to the sales department and involves preparing sales-related documents such as proposals, contracts, and banquet event orders throughout the sales process. The associate will promote brand awareness both internally and externally, ensuring the Marriott image is consistently upheld. Responsibilities include gathering and assembling informational materials, executing sales techniques designed to maximize revenue while maintaining guest loyalty, and assisting the management team with the development and implementation of revenue and marketing programs across all outlets and room service.

Additionally, the role encompasses social media initiatives and beverage promotional programs, contributing to the dynamic marketing strategies of the hotel. The associate will be expected to manage data entry, verification, and reconciliation within sales-related software, enhancing operational efficiency. Guest interaction is a vital aspect of the role, involving answering questions about property facilities, services, and promotions, as well as serving as a primary contact for clients. Coordination of reservation confirmations for special events and hospitality suites is part of the daily duties, alongside general office support tasks such as filing, emailing, typing, faxing, and copying.

Adhering to company policies, maintaining professionalism, ensuring confidentiality of proprietary information, and protecting company assets are essential expectations. The Sales and Marketing Associate is also responsible for fostering positive working relationships, supporting team objectives, and complying with quality assurance standards. Physical demands include the ability to perform tasks such as lifting, carrying, and standing for extended periods. This position does not require supervisory experience and prefers candidates with at least one year of related work experience and a high school diploma or GED equivalent. Overall, this role presents an excellent opportunity for individuals seeking to develop their career in hotel sales and marketing within a prestigious hospitality brand.