Job Overview
Employment Type
Full-time
Work Schedule
Flexible
Weekend Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Gym membership
Employee Discounts
Professional development opportunities
Job Description
The Boulders Resort and Spa is a prestigiously renowned luxury resort located in the scenic Sonoran Desert foothills, sprawling over 33,000 square feet of exquisite space. This upscale destination boasts a distinctive combination of natural beauty and sophisticated comfort, set among 1,300 acres of breathtaking landscape featuring 12 million-year-old boulder formations. Recognized as a proud member of the Hilton Curio Collection, The Boulders Resort and Spa elevates the guest experience by offering luxurious amenities such as a world-class spa, championship golf courses, and multiple stylish restaurants with panoramic views. This exclusive resort sets a high standard for service and hospitality, catering to discerning visitors seeking an extraordinary retreat in an unmatched environment.
The Food and Beverage Operations Manager position at The Boulders Resort and Spa is a pivotal leadership role within their hospitality team. This role requires a passionate and dynamic individual who is proactive, solution-oriented, and leads by example. The manager will be responsible for the seamless operation of all food and beverage services across several distinguished outlets including the Palo Verde Restaurant, Discovery Lounge, Resort Pool, The Grill, Bogeys Bar, and In-Room Dining. Their leadership will ensure that the highest standards of quality in food, beverage, and guest service are consistently maintained, reflecting the resort’s 4-star status.
In this position, the successful candidate will oversee all facets of the Food and Beverage department’s daily operations while fostering a positive and engaging work environment for the associates. This includes selecting, training, and mentoring team members to nurture recruitment, retention, and professional development, shaping top-tier service performers. The role demands expert management of operational duties, cost controls, and revenue enhancement strategies. Collaborating closely with the culinary team, the manager will ensure flawless execution of service delivery, creating memorable dining experiences for all guests.
Additionally, the Food and Beverage Operations Manager will implement innovative promotional programs to drive revenue growth and encourage upselling among staff. They will value the contributions of every team member, recognizing each role's significance in the overall success of the department. Exceptional communication is necessary to facilitate open dialogue through daily meetings and ongoing feedback, promoting alignment and collective achievement of departmental goals. The role requires a highly organized, detail-oriented individual with enthusiasm and flexibility to work a varied schedule, including evenings, weekends, and holidays. This position offers an excellent opportunity for a seasoned food and beverage professional to lead operations at one of the region’s most prestigious resorts, contributing directly to its continued reputation for excellence and guest satisfaction.
The Food and Beverage Operations Manager position at The Boulders Resort and Spa is a pivotal leadership role within their hospitality team. This role requires a passionate and dynamic individual who is proactive, solution-oriented, and leads by example. The manager will be responsible for the seamless operation of all food and beverage services across several distinguished outlets including the Palo Verde Restaurant, Discovery Lounge, Resort Pool, The Grill, Bogeys Bar, and In-Room Dining. Their leadership will ensure that the highest standards of quality in food, beverage, and guest service are consistently maintained, reflecting the resort’s 4-star status.
In this position, the successful candidate will oversee all facets of the Food and Beverage department’s daily operations while fostering a positive and engaging work environment for the associates. This includes selecting, training, and mentoring team members to nurture recruitment, retention, and professional development, shaping top-tier service performers. The role demands expert management of operational duties, cost controls, and revenue enhancement strategies. Collaborating closely with the culinary team, the manager will ensure flawless execution of service delivery, creating memorable dining experiences for all guests.
Additionally, the Food and Beverage Operations Manager will implement innovative promotional programs to drive revenue growth and encourage upselling among staff. They will value the contributions of every team member, recognizing each role's significance in the overall success of the department. Exceptional communication is necessary to facilitate open dialogue through daily meetings and ongoing feedback, promoting alignment and collective achievement of departmental goals. The role requires a highly organized, detail-oriented individual with enthusiasm and flexibility to work a varied schedule, including evenings, weekends, and holidays. This position offers an excellent opportunity for a seasoned food and beverage professional to lead operations at one of the region’s most prestigious resorts, contributing directly to its continued reputation for excellence and guest satisfaction.
Job Requirements
- 4+ years of experience in Food and Beverage leadership at a high-end resort
- strong knowledge of food, wine, and sales
- excellent communication skills
- proficiency in Word and Excel
- ability to work flexible hours, including weekends and holidays
- leadership and team management skills
- detail-oriented and highly organized
Job Qualifications
- 4+ years of experience in a leadership role within Food and Beverage at a high-end resort
- able to inspire and manage a team effectively, leading by example
- strong knowledge of food, wine, and sales processes
- highly organized, detail-oriented, with excellent follow-through, creativity, enthusiasm, and flexibility
- proficient in computer applications including Word and Excel
- exceptional communication skills, both internally with team members and externally with guests
- ability to translate vision into concrete, actionable steps
- willingness to work a flexible schedule, including evenings, weekends, and holidays
Job Duties
- Implement and maintain the highest standards of food, beverage, and service quality befitting a 4-star resort
- select, train, and mentor associates to promote quality recruitment, retention, and career development, creating top service performers
- plan, direct, assign, and delegate responsibilities across all Food & Beverage areas to meet daily operational needs and exceed guest expectations
- monitor guest service standards and proactively seek opportunities to enhance product offerings and service quality, driving revenue growth
- implement effective cost controls related to food, beverage, and labor to ensure profitability
- facilitate open communication by conducting daily stand-up meetings with associates, sharing important information and encouraging their input
- collaborate closely with the culinary team to ensure flawless execution and a memorable experience for both hotel guests and external patrons
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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