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Job Overview
Employment Type
Full-time
Compensation
Salary
Range $66,300.00 - $80,000.00
Work Schedule
Flexible
Weekend Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
401(k)
Employee Discounts
Professional development opportunities
Retirement Plan
Job Description
Loews Regency New York Hotel stands as an iconic fixture in Midtown Manhattan, embodying a legacy of luxury, elegance, and exceptional service that spans over 50 years. Known for its timeless Art Deco design blended seamlessly with modern sensibilities, this esteemed hotel offers guests a refined experience that harmonizes classic charm with contemporary amenities. As part of the prestigious Loews Hotels family, the Regency reflects a commitment to quality, guest satisfaction, and impeccable hospitality standards. Whether catering to business travelers, tourists, or local patrons, Loews Regency New York Hotel continuously strives to deliver memorable experiences through its attentive service and... Show More
Job Requirements
- Associate of Science degree or higher in Hospitality or Food Service management
- two years management experience in hotel or quality food service operation
- certification as Food Service Manager or ability to obtain
- ability to maintain effective operating and control processes
- effective management and leadership skills
- strong organizational and communication skills
- ability to work flexible schedule including weekends and holidays
- friendly and professional demeanor with guests
Job Qualifications
- Associate of Science degree or higher in Hospitality or Food Service management
- thorough knowledge of upscale food service operations
- minimum two years management experience in hotel or quality food service
- certification as Food Service Manager or ability to obtain required certification
- effective operating and control process skills
- strong leadership and organizational skills
- excellent communication skills
- ability to work flexible schedule including weekends and holidays
- friendly, sincere and professional guest interaction
Job Duties
- Maintain outlet staffing levels to provide optimal performance
- represent Director of Food and Beverage in their absence
- ensure adherence to departmental and Loews Hotels policies and procedures
- manage labor, supervise service, and control inventory for cost-effective operations
- supervise outlet activities to ensure quality product and service delivery
- frequently interact with guests to ensure satisfaction
- prepare storeroom requisitions and manage operational costs within budget
- review daily payroll and control labor costs
- communicate daily with Executive Chef or Sous Chef regarding reservations and VIPs
- interview, train, appraise, coach, counsel and discipline staff according to standards
- follow New Hire Training and Star Service Competency programs
- evaluate employee performance and training needs
- attend hotel and departmental meetings to stay informed
- evaluate guest needs and industry trends for operational changes
- work on restaurant floor during peak times maintaining communication
- perform other duties as assigned
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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