Food & Beverage Manager

Pacific Hospitality Group is a distinguished hospitality company recognized for its unique owner/operator approach that provides significant value to both investors and team members. As a family-focused organization, Pacific Hospitality Group is deeply committed to long-term investments that foster sustainable growth and business expansion, enriching the lives of its associates and guests alike. The company’s vision is centered on creating memorable experiences for its guests while giving back to communities and honoring spiritual values in all business practices. This alignment of ethical principles and business acumen drives Pacific Hospitality Group’s focus on long-term value creation, ensuring sustainable prosperity for all stakeholders involved.

The company's guiding principles include integrity, compliance, value creation, principled entrepreneurship, customer focus, knowledge, adaptability to change, humility, respect, and fulfillment. These principles are ingrained into every facet of the company’s operations and culture, creating a workplace environment that fosters respect, growth, and a high level of employee engagement.

The Food and Beverage Manager role at Pacific Hospitality Group is a critical leadership position responsible for managing team members within assigned restaurant operations to deliver exceptional guest service and product quality consistently. This full-time position offers a competitive salary range between $75,000 and $85,000, reflecting the importance of the role in maintaining the company's high standards of hospitality and guest satisfaction.

This role involves supervising subordinate supervisors and lead personnel, orchestrating daily operations, and ensuring adherence to company policies and legal requirements. The Food and Beverage Manager oversees recruitment, training, staff performance appraisals, recognition, and disciplinary actions. They are accountable for setting departmental goals and guiding team members towards achieving these objectives. A vital aspect of the position includes monitoring restaurant operations, ensuring optimal product presentation, guest service, and adherence to property standards. The manager also plays a hands-on role in taking corrective action when necessary to maintain service excellence.

Financial stewardship is a significant responsibility for this role. The manager is tasked with achieving revenue goals, controlling expenses, and maximizing profitability. This includes analyzing forecasts, cost, and revenue reports using corporate-approved programs to make informed decisions for business optimization. Maintaining quality control, portion management, minimizing waste, and ensuring compliance with food and beverage regulations are essential components of the operational oversight.

The Food and Beverage Manager is actively involved in menu development initiatives, including pricing strategies, wine list selections, and marketing programs aimed at boosting profitability and enhancing the guest experience. Facilitating an outstanding dining experience, the manager circulates through dining areas to uphold a standard of service that is both consistent and exceptional, immediately addressing any guest concerns.

Operational management also extends to maintaining cleanliness, inventory control, equipment upkeep, and participation in inventory audits. This role ensures compliance with all health, safety, and sanitation regulations, including food handling and alcohol service certifications such as TIPS training. The manager is expected to enforce safety policies rigorously and respond promptly to any potential hazards or emergency situations.

The Food and Beverage Manager acts as a key liaison in guest relations, resolving complaints when within their authority and escalating issues to upper management as necessary. They also oversee policy adherence concerning the service of alcohol, ensuring minors and intoxicated persons are not served, further safeguarding the property’s reputation and compliance standards.

In summary, the Food and Beverage Manager position at Pacific Hospitality Group demands a combination of leadership, operational expertise, financial acumen, and a passion for delivering exceptional guest experiences. The role is integral to the company's ongoing commitment to excellence, fostering an environment where team members can thrive while consistently meeting and exceeding guest expectations. This position requires a proactive, detail-oriented professional who can uphold the company's values and drive its vision forward through principled, customer-focused leadership.