Food and Beverage Manager

Auburn, WA, USA|Onsite

Job Overview

Employment Type

Full-time

Work Schedule

Flexible

Weekend Shifts

Benefits

Energizing employee culture

Comprehensive learning and development programs

Inclusive and diverse employee engagement events

Exclusive discount and travel programs

Competitive wages and benefits

Medical insurance

Dental Insurance

Vision Insurance

Retirement Plan

Job Description

Four Seasons is a renowned luxury hospitality company known worldwide for its exceptional service, elegant accommodations, and commitment to delivering unparalleled guest experiences. With a presence in major cities and resort destinations globally, Four Seasons exemplifies a standard in the hotel industry marked by genuine care, attention to detail, and a culture centered around people. The company prides itself on fostering an employee experience that mirrors the hospitality it provides to guests, emphasizing respect, personal growth, and meaningful connections among team members. At Four Seasons, the philosophy is to treat everyone - guests, residents, partners, and employees alike - with the utmost kindness and dignity, aligning with their belief that life is enriched through authentic human connections. This culture has helped Four Seasons maintain its reputation as a leader in the luxury hotel sector by creating lasting impressions and moments that guests cherish for a lifetime.

The Manager in Training (MIT) program within the Food & Beverage Division at Four Seasons offers a unique and immersive opportunity designed to bridge academic knowledge with real-world operational leadership in a luxury hotel setting. This comprehensive 12-to-18-month rotational program enables participants to gain hands-on experience by rotating through two operational leadership roles within their chosen division, ensuring a well-rounded exposure to the intricacies of hotel management. As part of this program, MITs engage in strategic project work, receive mentorship from senior leaders, and undergo continuous performance feedback that nurtures their professional growth. The position is crafted to foster leadership skills, decision-making capabilities, and an understanding of exceptional guest service standards, all integral to operating in a top-tier hospitality environment. Individuals entering this program will be immersed in daily operational activities, team leadership responsibilities, and the company’s distinguished culture, preparing them to become future leaders who embody the Four Seasons’ commitment to excellence and heartfelt service.

Job Requirements

Must be willing to work a flexible schedule in order to accomplish all major responsibilities, and be willing to accept assignments on as need basis, in order to promote team work
This will include early mornings, evenings, weekends and holidays
Applicants are required to have two to three years previous employment in a related position
A college degree is preferred
Successful candidate must possess legal work authorization in the United States

Job Qualifications

Two to three years previous employment in a related position
A college degree is preferred
Must possess legal work authorization in the United States

Job Duties

Contribute to our environment with a positive and friendly attitude
Demonstrate strong work ethic and proven leadership skills with the ability to make decisions to best serve our guest and employees
Learn and follow service standards and cultural standards so that we expertly serve guests by providing exceptional knowledge of hotel products and services
Anticipate guest needs, ascertain satisfaction, and offer suggestions, and respond urgently and appropriately to guest concerns and requests
Lead daily shift briefings, ensure that all new hires have been properly trained and entered in to payroll system according to training manuals, give feedback and coaching to all service staff and communicate progress of training to management
Work harmoniously and professionally with co-workers and supervisors
maintain discretion and confidentiality, including matters relating to guests, staff, and the company
Understand Four Seasons' style, practices, culture, terminology, and general philosophy
Use these principles as guideline for behavior
Attend, participate in and occasionally lead required meetings or training events and perform other tasks as requested by management
Comply with Four Seasons' Category One and Category Two Work Rules and Standards of Conduct as set forth in the employee handbook
Complete and understand all line level positions in your respective department