Food and Beverage Manager

Job Overview

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Employment Type

Full-time
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Compensation

Salary
Range $36,500.00 - $59,200.00
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Work Schedule

Flexible
Weekend Shifts
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Benefits

Health Insurance
Retirement Plan
Paid Time Off
On-site wellness programs
Local discounts
Employee rates on hotel stays
401K with company match

Job Description

Pyramid Global Hospitality is a distinguished hospitality management company that places its people at the forefront of its operations. The company is renowned for cultivating a supportive and inclusive work environment that encourages diversity, personal growth, and professional development. With a commitment to fostering a People First culture, Pyramid Global Hospitality prioritizes employee wellbeing by offering robust benefits, continuous training, and meaningful career advancement opportunities. Their expansive portfolio includes over 230 properties worldwide, establishing them as a leader in the hospitality industry. Pyramid Global Hospitality not only values its employees but also strives to provide exceptional guest experiences, which is integral to their operational philosophy.

One of the standout properties within their portfolio is the Hilton University of Florida Conference Center, managed by Pyramid Global Hospitality. This unique hotel blends the vibrancy of academic excellence with top-tier hospitality services. Featuring 248 well-appointed guest rooms and 30,811 square feet of flexible meeting space across 10 versatile venues, this property serves a diverse clientele that includes hotel guests, conference attendees, university visitors, and local community members. Working at this location offers employees an engaging environment energized by the dynamic spirit of the university and surrounding community.

The role of Food & Beverage Manager at the Hilton University of Florida Conference Center is a pivotal leadership position where the chosen candidate will oversee all food and beverage operations. This includes day-to-day management of multiple outlets to ensure superior service quality and adherence to Hilton brand standards. The position demands a hands-on approach to leading a dedicated team, ensuring compliance with safety and health regulations, and maintaining an inviting dining atmosphere. The Food & Beverage Manager will also actively engage in guest interactions and work to enhance overall satisfaction, creating memorable dining experiences for all patrons.

In addition to operational responsibilities, the manager plays a vital role in team leadership by recruiting, training, coaching, and motivating front-of-house staff. They are tasked with fostering a positive and collaborative workplace culture that emphasizes accountability and continual improvement. Key to the role is also the generation of innovative marketing initiatives such as promotions, special events, and seasonal menus designed to increase business revenue and community engagement. Collaboration with various teams, including the Shula's Team, helps strengthen the restaurant's presence and integration within the local market.

Financial oversight is also a significant component of this role. The Food & Beverage Manager assists the Director of Food & Beverage in achieving financial targets related to revenue, labor, and profitability. Responsibilities include monitoring sales and operational costs, managing inventories, and preparing reports to ensure smooth and efficient administration. Pyramid Global Hospitality supports its staff with competitive compensation packages, including comprehensive health insurance, retirement plans with company matching, paid time off, and wellness programs. The company fosters a culture that recognizes employee dedication through tailored recognition programs.

This position is ideal for candidates who have at least 2 to 4 years of progressive supervisory or management experience in food and beverage within full-service hotels, restaurants, or resorts. The ideal candidate must demonstrate strong leadership skills and a passion for team development, possess excellent communication prowess, and thrive in fast-paced, high-volume environments. Flexibility in working hours, including evenings, weekends, and holidays, along with the physical stamina to manage operations on the floor, are essential.

Overall, the Food & Beverage Manager at Pyramid Global Hospitality offers a rewarding career opportunity that combines leadership, operational excellence, and engagement with a vibrant community. Candidates joining the Hilton University of Florida Conference Center will experience a unique workplace environment where hospitality and academic energy intersect, supported by a company dedicated to their professional and personal success.

Job Requirements

  • Minimum of 2-4 years of progressive food and beverage supervisory or management experience in a full-service hotel, restaurant, or resort
  • Strong leadership skills with a passion for developing team members
  • Excellent guest service, communication, and interpersonal skills
  • Ability to thrive in a fast-paced, high-volume environment
  • Strong organizational skills and attention to detail
  • Ability to work a flexible schedule including evenings, weekends, and holidays
  • Ability to stand and walk for extended periods while actively managing the floor

Job Qualifications

  • Minimum of 2-4 years of progressive food and beverage supervisory or management experience in a full-service hotel, restaurant, or resort
  • Strong leadership skills with a passion for developing team members
  • Excellent guest service, communication, and interpersonal skills
  • Ability to thrive in a fast-paced, high-volume environment
  • Strong organizational skills and attention to detail
  • Ability to work a flexible schedule including evenings, weekends, and holidays
  • Ability to stand and walk for extended periods while actively managing the floor
  • Hilton brand experience preferred
  • Hotel or conference center food and beverage experience preferred
  • Experience with restaurant promotions, marketing initiatives, and community engagement preferred
  • Knowledge of Micros, POS systems, and Microsoft Office preferred
  • ServSafe Food Manager Certification and alcohol service certification or ability to obtain after hire preferred

Job Duties

  • Help manage the day-to-day operations of all hotel food and beverage outlets, ensuring exceptional guest service and operational excellence
  • Lead service during meal periods by actively managing the dining room, assisting team members, and interacting with guests
  • Ensure compliance with Hilton brand standards, company policies, food safety regulations, and health department requirements
  • Maintain a clean, organized, and welcoming dining environment
  • Monitor guest satisfaction and promptly resolve service concerns to ensure an outstanding dining experience
  • Recruit, train, coach, and motivate front-of-house team members
  • Conduct daily pre-shift meetings to communicate priorities, menu updates, promotions, and service expectations
  • Foster a positive, team-oriented work environment focused on accountability and continuous improvement
  • Assist with performance evaluations, coaching, recognition, and corrective action as needed
  • Help develop and execute promotions, special events, holiday offerings, and seasonal menus that increase outlet traffic and revenue
  • Work with the Shula's Team to promote restaurant events and community engagement
  • Assist in developing social media content, marketing ideas, and local partnerships to increase visibility of the restaurant and lounge
  • Monitor guest reviews and online reputation, responding appropriately and implementing improvements when needed
  • Create memorable experiences that encourage repeat business from both hotel guests and local patrons
  • Assist the Director of Food & Beverage with achieving revenue, labor, and profitability goals
  • Monitor daily sales, labor costs, and operational expenses
  • Assist with inventory counts, ordering, receiving, and maintaining appropriate stock levels for outlet supplies
  • Prepare reports and complete administrative tasks as assigned

Job Criteria

Experience

Mid Level (3-7 years)


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