Food & Beverage Manager

Kenosha, WI, USA|Onsite

Job Overview

Employment Type

Full-time

Compensation

Salary

Range $60,000.00 - $97,500.00

Work Schedule

Flexible

Benefits

Medical

Dental

Vision

401k

Educational tuition reimbursement

Paid Time Off

Employee assistance program

Job Description

American Place Casino is Chicagoland's premier gaming and entertainment destination, renowned for its unparalleled hospitality and a memorable guest experience. This dynamic casino goes beyond just offering a place to play; it operates as a vibrant community where team members thrive, experiencing boundless opportunities for career advancement in a workplace culture that highly values inclusivity, innovation, and fun. With a firm commitment to elevating standards of excellence, American Place Casino seeks energetic and coachable individuals who possess a strong passion for hospitality and a dedication to growing professionally alongside the company. The environment here is designed to delight every guest at every moment, making it a leading entertainment hotspot in the region. The establishment prides itself on creating a friendly and supportive work atmosphere that fosters personal development and encourages employees to reach their highest potential. This approach ensures not only guest satisfaction but also employee fulfillment and success.

The role available is for a Food and Beverage Manager responsible for overseeing the daily operations of all food and beverage outlets and managing personnel to ensure optimal service. In this critical position, the manager will enforce compliance with company standards, policies, and procedures, alongside adherence to applicable federal, state, liquor, health, and safety regulations. Maintaining high service quality, the role demands exceptional leadership skills to guide a team capable of delivering prompt, courteous, and professional guest service. The Food and Beverage Manager will take charge of administrative oversight, financial monitoring, and personnel management including hiring, training, scheduling, coaching, and evaluating employees. This position requires an organized and detail-oriented professional committed to maintaining food and beverage standards, controlling costs such as inventory and labor, and collaborating closely with marketing and casino hosts to respond effectively to dynamic business needs. Flexibility is essential, as the role involves filling supervisory shifts when necessary and attending special events that impact operations. This full-time position offers a competitive salary range from $60,000 to $97,500 per year, along with comprehensive benefits that emphasize employee well-being and professional growth. Joining American Place Casino means becoming part of an established yet forward-thinking entertainment leader that respects diversity, supports equal opportunities, and values each individual's contribution to the collective success.

Job Requirements

Must be able to stand and walk for extended periods of time
Frequently speak, read, write, stand, walk, bend and stoop
Ability to occasionally lift and carry materials up to 30 pounds
Able to obtain/maintain necessary licenses and/or certifications as required by local gaming regulations
May be exposed to casino-related environmental factors such as second-hand smoke, bright lights and excessive noise, and to commercial kitchen environmental factors

Job Qualifications

College degree preferred
Minimum of 5 years of experience in a multi-unit food and beverage operations or casino/hotel operations
Thorough knowledge of standards for all aspects of F&B service, storeroom procedures, and cooking methods
Highly organized and detail-oriented
Familiar with all equipment used in F&B outlets
Computer literate
Able to handle high volume and stressful situations
Bilingual preferred

Job Duties

Ensure prompt and courteous service to customers and resolve guest complaints in an appropriate and timely manner
Monitor, approve, and enforce administrative procedures and policies of all F&B management personnel for accuracy, timeliness, and compliance with applicable policies, procedures, and regulations
Personally and/or through delegated authorities responsible for all personnel-related matters including but not limited to: interviewing, hiring, training, scheduling, coaching, motivating, evaluating, and promoting
Establish training goals and objectives for the department
Assist the Director with budget goals and objectives and monitor financial aspects of the department
Responsible for accurate inventory, maintaining set levels of food and beverage and labor costs
Ensure adherence to payroll timekeeping practices
Work with Casino Marketing and Hosts to be aware of VIP players and events that will affect volume on a day-to-day basis
Flexibility required to fill any supervisory shift at any time if necessary and/or be present for events
Other reasonable duties as assigned