Food & Beverage Manager

Jacksonville, FL, USA|Onsite

Job Overview

Employment Type

Full-time

Work Schedule

Flexible

Benefits

Paid Time Off

Health Insurance

Dental Insurance

Vision Insurance

Disability insurance

Life insurance

401(k)

Job Description

Naples Hotel Group is a distinguished family-owned business that prides itself on fostering genuine relationships and cultivating a work environment grounded in kindness, respect, and shared purpose. This hospitality group operates a portfolio of hotels where a close-knit team culture is paramount, ensuring every associate's voice is heard and valued. The company places substantial emphasis on personal development and career advancement, creating ample opportunities for team members to grow within the organization. They are deeply committed to community engagement, reflected in their supportive culture and initiatives like paid volunteer time and exclusive lifestyle discounts. Full-time employees at Naples Hotel Group benefit from a comprehensive package that includes health, dental, and vision insurance, disability and life coverage, 401(k) with employer match, paid vacation and sick leave, and exciting global hotel discounts that enhance the overall employment experience.

The Food & Beverage Manager role at Naples Hotel Group is a pivotal leadership position responsible for managing all facets of the restaurant's operations across their hotel properties. In this role, the manager oversees staffing, ensuring the delivery of exceptional service, maintaining food quality standards, and controlling inventory effectively while strictly adhering to health and safety regulations. The manager’s efforts directly contribute to creating memorable dining experiences that reflect the company’s mission of providing "hospitality from our family to yours." Leadership is exercised through example and involves supporting, mentoring, and developing team members. The role demands close collaboration with kitchen teams and hotel leadership to drive guest satisfaction and achieve robust financial results. This position requires a detail-oriented leader who thrives in a dynamic environment and can optimize guest experience by balancing operational efficiency with warmth and professionalism. The Food & Beverage Manager is entrusted with setting operational goals, maintaining compliance standards, managing budgets, conducting inventory oversight, and fostering a motivated and well-trained staff. This role offers a unique opportunity for an experienced food and beverage professional to join a respected hospitality company that values employee well-being, career growth, and a welcoming workplace culture.

Job Requirements

Must be able to lift push pull or carry up to 50 pounds
Requires frequent standing walking bending reaching stretching and lifting throughout the shift
Must have manual dexterity to perform precise tasks such as pouring beverages handling kitchen tools and operating bar equipment
Requires visual acuity to inspect food and beverage quality and operate POS and back-office systems
Ability to remain focused and composed in a fast-paced high-stress environment
Must be able to work in various environmental conditions including hot kitchens cold storage areas and loud dining or bar areas

Job Qualifications

3-5 years of progressive experience in food and beverage operations including both front-of-house and back-of-house roles
Supervisory or management experience in a restaurant hotel or hospitality environment required
Strong knowledge of inventory control ordering procedures and vendor relations
Excellent verbal and written communication skills with the ability to interact professionally with team members guests and vendors
Proficient in using smartphones computers and common business software applications strong keyboard and data entry skills
Prior experience using POS systems required familiarity with restaurant or hotel-specific systems preferred
TIPS certification required training provided if not currently certified
ServSafe certification required training provided if not currently certified
Strong organizational and problem-solving skills with attention to detail and time management
Ability to work a flexible schedule including mornings evenings weekends and holidays based on business needs

Job Duties

Oversee day-to-day restaurant operations ensuring efficiency profitability and guest satisfaction
Set operating goals and objectives in alignment with hotel standards and business targets
Prepare implement and enforce standard operating procedures
Coordinate all front-of-house and back-of-house activities during assigned shifts
Ensure all operations comply with health safety food hygiene and alcohol service regulations
Conduct regular inspections of the dining room kitchen and storage areas to ensure cleanliness safety and brand compliance
Ensure proper timekeeping tip handling and shift documentation procedures are followed
Greet and engage with guests in a warm professional manner
Respond to guest concerns and complaints promptly and effectively
Advise guests on food and beverage options and oversee service delivery
Monitor food and beverage quality portion sizes and presentation to ensure consistency
Implement guest service training and continually coach staff to exceed expectations
Hire train schedule and supervise restaurant staff
Monitor employee performance and provide coaching recognition and accountability as needed
Maintain accurate employee records including attendance and certifications
Organize and adjust staffing levels in response to business volume
Develop and monitor the restaurant budget including labor cost of goods and revenue goals
Analyze food and beverage costs assign menu prices and implement cost-saving measures
Monitor daily receipts reconcile sales with POS reports and ensure accurate cash handling
Prepare financial reports and analyze budget variances taking corrective action as needed
Maintain and submit accurate inventory reports and place food and beverage orders as needed
Forecast food and beverage supply needs place and track orders with approved vendors
Negotiate pricing with suppliers and maintain preferred vendor relationships
Oversee deliveries inspect quality and documentation and ensure proper storage
Conduct regular inventory counts and manage waste control
Assist in planning and executing on-property marketing and promotional activities
Monitor local competitors and stay informed of food and beverage trends
Recommend and implement menu updates based on guest preferences cost and market conditions
Maintain accurate business and compliance records
Respond promptly to emails voicemails and internal external communications
Coordinate with other departments eg Sales Housekeeping Front Desk to support hotel operations
Follow hotel policies for lost and found safety emergency procedures and data confidentiality
Must maintain a professional appearance in accordance with company standards
Additional responsibilities may be assigned as needed to meet evolving business demands