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Job Overview
Employment Type
Full-time
Compensation
Salary
Exact $52,000.00
Work Schedule
Flexible
Weekend Shifts
Night Shifts
Benefits
Paid Time Off
Medical insurance
Dental Insurance
Vision Insurance
Life insurance
Disability insurance
401(k)
Job Description
WonderWorks Orlando is an exciting indoor amusement park that blends education and entertainment through over 100 interactive exhibits designed to challenge minds and spark imaginations. Located in the heart of Orlando, this unique destination offers visitors a dynamic edu-tainment experience across 35,000 square feet of space, making it a premier attraction for families, school groups, and tourists looking for fun, learning, and an unforgettable adventure. WonderWorks is well-known for its commitment to guest satisfaction, innovative exhibits, and its distinctive dining experience featuring Orlandos longest-running dinner show, the Outta Control Magic Dinner Show. This interactive and hilarious show combines magic, comedy,... Show More
Job Requirements
- 2+ years of operations management in guest services, retail, and food and beverage experience required to allow for optimal success
- 1+ years of food and beverage experience supervising/leading a team in a kitchen setting
- previous management experience in an attraction, theme park, or high-volume entertainment venue environment is preferred
- ability to climb, bend, kneel, stoop, stand, and walk throughout the work area for prolonged periods
- ability to lift and/or move up to 100 pounds
Job Qualifications
- proven microsoft office suite skills (excel, outlook, word, etc.)
- qualified candidates must be willing to work a flexible schedule of 12pm-8pm, and/or 2pm-10pm
- this position requires the ability to work any shift weekend including nights, weekends, and holidays
- cash-handling experience and basic mathematical skills, as needed to make change
- ability to comprehend written and verbal communication
- ability to multi-task, work independently, and make reasonable and ethical decisions quickly within a fast-paced environment
Job Duties
- provides exceptional customer service in a timely and responsive manner including responding to guest complaints and team member issues
- understands and manages guest services, retail, and food and beverage processes as needed on shifts
- estimates food and beverage costs and requisitions or purchases supplies
- confers with food preparation and other personnel to plan menus and related activities such as dining room, bar, and banquet operations
- inspects food and food preparation to maintain quality standards and sanitation regulations
- investigates and resolves food quality and service complaints
- reviews financial transactions and monitors budget to ensure efficient operation and to ensure expenditures stay within budget limitations
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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