Food and Beverage Lead, Gardens

Callaway is an esteemed company specializing in the golfing industry, known worldwide for its commitment to quality golf equipment and exceptional customer service. As a leader in the golf industry, Callaway consistently delivers innovative products and outstanding experiences to golf enthusiasts around the globe. With a strong presence both in retail and on the course, Callaway maintains an extensive network of locations providing professional services and high-quality golfing merchandise. The company prides itself on cultivating a welcoming, team-oriented atmosphere where employees are encouraged to grow their skills, collaborate effectively, and maintain the highest standards of service and safety.

We are currently seeking a highly motivated and experienced Team Lead to join the team. This is a full-time role that demands a passionate individual who thrives in high-energy environments and enjoys leading others toward delivering stellar guest experiences. The Team Lead will play a pivotal role in supporting the daily operations of the department by providing clear instructions, coaching, and guidance to team members. This position carries a significant responsibility to ensure that safety protocols and Callaway’s quality standards are met consistently. The ideal candidate will have excellent communication skills, a strong customer service orientation, and the ability to maintain composure under pressure.

The role requires direct interaction with both hosts and guests, always maintaining a friendly and helpful demeanor. The Team Lead will be engaged in business-related tasks such as weekly inventory management, ordering, and timekeeping. A comprehensive understanding or willingness to learn department of health standards and the Point-of-Sale system is essential. This role also demands flexibility as working weekends and holidays is necessary. Furthermore, the Team Lead must be committed to upholding cash handling standards, maintaining a professional personal appearance, and contributing to a safe and efficient workplace. Ultimately, this role offers an excellent opportunity for individuals who are eager to exercise leadership skills while working closely with a dynamic team in an environment that values guest satisfaction and operational excellence.