Job Overview
Employment Type
Full-time
Part-time
Work Schedule
Standard Hours
Benefits
Health Insurance
retirement plans
Paid Time Off
Employee Discounts
Dental Insurance
Vision Insurance
flexible scheduling
Job Description
Aramark is a global leader in food services, facilities management, and hospitality, with a presence in 15 countries worldwide. Known for its commitment to service excellence and a people-centric culture, Aramark caters to millions of customers every day by providing tailored food service and facility solutions. The company emphasizes creating an inclusive work environment that supports diversity, equal opportunity, and the growth of every employee. Aramark’s ethos revolves around making a positive difference for colleagues, partners, communities, and the environment, fostering a workplace where each individual can thrive regardless of background or personal characteristics. With a broad spectrum of job opportunities ranging from entry-level to managerial roles, Aramark attracts talent passionate about innovation, teamwork, and delivering exceptional customer experiences.
The Food and Beverage Director at Aramark plays a pivotal role in ensuring the dining needs and preferences of customers are met with excellence and efficiency. This managerial position involves strategic development and execution of food service plans that align with the client’s mission, sustainability goals, and operational frameworks. The director oversees all aspects of food and beverage operations, from sourcing and menu innovation to staff management, safety compliance, and financial controls. Leading multiple teams, the Food and Beverage Director is responsible for recruiting, training, and coaching personnel to maintain high service standards and operational productivity. The role also includes overseeing budget performance, optimizing labor and food costs, and driving profit growth through effective resource management. Additionally, ensuring adherence to safety, sanitation, and health regulations is a critical component of the role.
In this leadership capacity, the Food and Beverage Director acts as a liaison between clients, customers, and Aramark’s operational teams to maintain strong relationships and enhance customer satisfaction. The position involves active participation in sales negotiations, contract discussions, and the identification of opportunities to introduce innovative solutions that increase sales and client retention. The director ensures seamless food service delivery and operational excellence by implementing best practices and monitoring performance against established goals. With a focus on sustainability and environmental responsibility, the Food and Beverage Director aligns foodservice operations with broader organizational missions and values.
This role demands a leadership style that fosters team engagement, motivation, and accountability by recognizing contributions and encouraging professional development. The Food and Beverage Director must be able to stand for extended periods, occasionally lift or move items weighing up to 50 pounds, and maintain a high-energy approach to managing dynamic food service environments. Strong communication skills and the ability to build lasting client and customer relationships underpin success in this role. Overall, the Food and Beverage Director contributes significantly to operational success, customer satisfaction, and the ongoing growth of Aramark's food and beverage offerings.
The Food and Beverage Director at Aramark plays a pivotal role in ensuring the dining needs and preferences of customers are met with excellence and efficiency. This managerial position involves strategic development and execution of food service plans that align with the client’s mission, sustainability goals, and operational frameworks. The director oversees all aspects of food and beverage operations, from sourcing and menu innovation to staff management, safety compliance, and financial controls. Leading multiple teams, the Food and Beverage Director is responsible for recruiting, training, and coaching personnel to maintain high service standards and operational productivity. The role also includes overseeing budget performance, optimizing labor and food costs, and driving profit growth through effective resource management. Additionally, ensuring adherence to safety, sanitation, and health regulations is a critical component of the role.
In this leadership capacity, the Food and Beverage Director acts as a liaison between clients, customers, and Aramark’s operational teams to maintain strong relationships and enhance customer satisfaction. The position involves active participation in sales negotiations, contract discussions, and the identification of opportunities to introduce innovative solutions that increase sales and client retention. The director ensures seamless food service delivery and operational excellence by implementing best practices and monitoring performance against established goals. With a focus on sustainability and environmental responsibility, the Food and Beverage Director aligns foodservice operations with broader organizational missions and values.
This role demands a leadership style that fosters team engagement, motivation, and accountability by recognizing contributions and encouraging professional development. The Food and Beverage Director must be able to stand for extended periods, occasionally lift or move items weighing up to 50 pounds, and maintain a high-energy approach to managing dynamic food service environments. Strong communication skills and the ability to build lasting client and customer relationships underpin success in this role. Overall, the Food and Beverage Director contributes significantly to operational success, customer satisfaction, and the ongoing growth of Aramark's food and beverage offerings.
Job Requirements
- Education equivalent to a bachelor’s degree or higher
- Minimum of one year managerial experience in food and beverage
- Proven experience in food and beverage operations
- Excellent communication skills
- Ability to work collaboratively with diverse teams
- Capacity to maintain physical requirements such as standing for long periods and lifting up to 50 pounds
- Willingness to adhere to safety and sanitation regulations
Job Qualifications
- At least four years of experience in the food and beverage field
- Minimum of 1-3 years experience in a managerial position
- Experience working in the food and beverage sector
- Bachelor’s degree or an equivalent amount of relevant experience
- Strong communication skills
- Capability to establish and sustain effective relationships with clients and customers
- Skillful presentation of outstanding customer service based on Aramark's prescribed service guidelines
- Capacity to uphold productive interactions with other units to achieve a seamless dining service atmosphere
- Ability to stand for prolonged periods and occasionally lift, transport, push, and pull items weighing up to 50 pounds
Job Duties
- Supervise, advise, involve, and enhance teams to boost their impact, encompassing recruitment, evaluation, education, guidance, and performance oversight
- Confirm that food offerings are in line with the Executional Framework
- Assist employees in understanding what goals need to be reached and the steps required to accomplish them through effective coaching
- Show appreciation to staff members for their hard work with rewards and acknowledgment
- Maintain safety and sanitation standards across all operations
- Identify customer demands and adeptly communicate operational advancements
- Embrace the processes and systems utilized by Aramark for better efficiency
- Enhance profit generation while overseeing budgetary constraints, particularly regarding expenditures on food services, drinks, and personnel
- Ensure the completion and ongoing management of profit and loss reports
- Meet the targets established for food and labor requirements
- Implement strategies to manage resources efficiently, ensuring quality and cost control in alignment with budgetary restrictions
- Enact and preserve Aramark’s schedule for labor and food campaigns
- Add value by maximizing operational efficiency, implementing cost-effective measures, and overseeing profit margins
- Attain thorough conformity with the fundamental tenets of Operational Excellence, which involve overseeing food operations and labor efficiency
- Direct the operations concerning the production, distribution, and serving of food
- Uphold a healthy and secure setting for clients, customers, and staff members to thrive in
- Follow all appropriate policies, regulations, and statutes, which entail safety, health, and hourly wage laws
- Arrange and sustain frameworks and methods for the purchase, acceptance, warehousing, cooking, distribution, and menu innovation of edibles
- Create forecasts for operational components and discuss any variations
- Handle accounting duties related to these components
- Ensure that the appropriate sanitation and safety measures are in place in relevant areas
- Supervise and organize unit personnel in the coordination of production processes, merchandising initiatives, quality assurance measures, cost containment strategies, labor supervision, and employee development
- Enlist, appoint, foster, and preserve front-line personnel
- Implement scheduled inventory evaluations
- Adhere to the guidelines of ARAMARK, government entities, and accreditation bodies when maintaining records
- Foster relationships with client management and sustain valuable client and customer rapport at every tier within the client establishment
- Participate in sales negotiations and contract discussions
- Search for openings to roll out innovative solutions that contribute to increasing sales and retaining clients
- Take charge of managing the customer-facing areas of the restaurant
- Devise and carry out food service schemes that are in line with the client's mission and vision, encompassing environmentally-conscious practices
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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