Food and Beverage Director

Winston-Salem, NC, USA|Onsite

Job Overview

Employment Type

Full-time

Part-time

Work Schedule

Standard Hours

Benefits

Health Insurance

retirement plans

Paid Time Off

Employee Discounts

Dental Insurance

Vision Insurance

Tuition Reimbursement

Job Description

Aramark is a global leader in food services, facilities management, and hospitality, dedicated to creating exceptional experiences for millions of customers daily. Operating in 15 countries worldwide, Aramark provides innovative solutions aimed at enhancing the quality of life through excellent service delivery and operational excellence. The company is committed to fostering an inclusive and diverse workplace where every employee has the opportunity to thrive, contribute, and grow. Aramark’s culture emphasizes respect for all individuals, promoting equality regardless of race, gender, age, disability, or any legally protected characteristic. Through its commitment to sustainability and community engagement, Aramark continuously strives to make a positive impact on society and the environment.

The role of Food and Beverage Director at Aramark is pivotal in overseeing the dining operations and ensuring customers receive high-quality meal selections that meet their preferences and expectations. This leadership position requires strategic planning and executing food service programs aligned with the company’s operational frameworks and client missions. The Food and Beverage Director is responsible for building and guiding strong teams by recruiting, training, and coaching staff to enhance their performance and ensure exceptional service delivery. They play a key role in maintaining safety and sanitation standards, ensuring compliance with health regulations and company policies.

Financial management is a critical aspect of this role, as the Director oversees budgets related to food services, beverages, and personnel costs, striving to maximize profitability while adhering to cost control measures. They are accountable for monitoring profit and loss, forecasting operational needs, and implementing efficient resource management strategies. The position also involves direct client relationship management, requiring the Director to identify customer demands and communicate operational improvements effectively. Additional responsibilities include participating in sales negotiations, contract discussions, and exploring innovative solutions to drive sales and enhance customer retention.

The Food and Beverage Director must excel in productivity enhancement, ensuring labor and food campaign schedules are executed effectively to optimize operational efficiency. They must uphold the principles of Operational Excellence by managing food production, distribution, and serving processes while maintaining compliance with company standards and legal requirements. This role demands physical stamina to handle tasks such as lifting and standing for extended periods.

Overall, the Food and Beverage Director at Aramark is a dynamic leadership role that blends operational expertise, financial acumen, team development, and client engagement to deliver outstanding food service experiences. It offers a unique opportunity to contribute to a global company that values innovation, inclusivity, and sustainability while advancing your career in the food and beverage industry.

Job Requirements

At least four years of total experience in the food and beverage field
Minimum one to three years in a managerial role
Proven experience within the food and beverage industry
Bachelor's degree or equivalent practical experience
Strong verbal and written communication skills
Ability to build and maintain strong client and customer relationships
Customer service proficiency according to prescribed standards
Capacity for effective teamwork and collaboration
Physical ability to stand long hours and handle lifting up to 50 pounds
Compliance with health, safety, and wage laws
Experience managing budgets and profit and loss reports
Knowledge of sanitation and safety standards
Familiarity with scheduling labor and food campaigns
Willingness to participate in sales and contract negotiations
Ability to innovate solutions that boost sales and client retention.

Job Qualifications

A background of at least four years in the field
Experience in a managerial position for a minimum of one to three years
Experience working in the food and beverage sector
Either a bachelor's degree or an equal amount of relevant experience
Strong communication skills
Capability to establish and sustain effective relationships with clients and customers
Skillful presentation of outstanding customer service based on Aramark's prescribed service guidelines
Capacity to uphold productive interactions with other units to achieve a seamless dining service atmosphere
Must have the stamina to stand for prolonged periods of time
Ability to lift, transport, push, and pull items weighing up to 50 pounds occasionally.

Job Duties

Supervise, advise, involve, and enhance teams to boost their impact, encompassing recruitment, evaluation, education, guidance, and performance oversight
Confirm that food offerings are in line with the Executional Framework
Assist employees in understanding what goals need to be reached and the steps required to accomplish them through effective coaching
Show appreciation to staff members for their hard work with rewards and acknowledgment
Maintain safety and sanitation standards across all operations
Identify customer demands and adeptly communicate operational advancements
Embrace the processes and systems utilized by Aramark for better efficiency
Enhance profit generation while overseeing budgetary constraints, particularly regarding expenditures on food services, drinks, and personnel
Ensure the completion and ongoing management of profit and loss reports
Meet the targets established for food and labor requirements
Implement strategies to manage resources efficiently, ensuring quality and cost control in alignment with budgetary restrictions
Enact and preserve Aramark’s schedule for labor and food campaigns
Add value by maximizing operational efficiency, implementing cost-effective measures, and overseeing profit margins
Attain thorough conformity with the fundamental tenets of Operational Excellence, which involve overseeing food operations and labor efficiency
Direct the operations concerning the production, distribution, and serving of food
Uphold a healthy and secure setting for clients, customers, and staff members to thrive in
Follow all appropriate policies, regulations, and statutes, which entail safety, health, and hourly wage laws
Arrange and sustain frameworks and methods for the purchase, acceptance, warehousing, cooking, distribution, and menu innovation of edibles
Create forecasts for operational components and discuss any variations
Handle accounting duties related to these components
Ensure that the appropriate sanitation and safety measures are in place in relevant areas
Supervise and organize unit personnel in the coordination of production processes, merchandising initiatives, quality assurance measures, cost containment strategies, labor supervision, and employee development
Enlist, appoint, foster, and preserve front-line personnel
Implement scheduled inventory evaluations
Adhere to the guidelines of ARAMARK, government entities, and accreditation bodies when maintaining records
Foster relationships with client management and sustain valuable client and customer rapport at every tier within the client establishment
Take part in sales negotiations and contract discussions
Search for openings to roll out innovative solutions that contribute to increasing sales and retaining clients
Take charge of managing the customer-facing areas of the restaurant
Devise and carry out food service schemes that are in line with the client's mission and vision, encompassing environmentally-conscious practices.