Food and Beverage Cashier - New York Hilton Midtown

Hilton is a globally recognized leader in the hospitality industry with a rich history and a steadfast commitment to delivering exceptional guest experiences. As a world-class hotel brand operating thousands of properties across the globe, Hilton has consistently set the standard for worldwide hospitality with its diverse portfolio of brands and dedication to innovation. Founded with the vision to fill the earth with the light and warmth of hospitality, Hilton has hosted over 3 billion guests worldwide and continues to grow while staying true to its founding values of integrity, leadership, teamwork, accountability, and urgency. Hilton's award-winning workplace culture has been repeatedly recognized by prestigious organizations such as Great Place to Work and Fortune, making it an inspiring environment for team members who share a passion for service and excellence.

At Hilton, the role of Cashier is vital in fostering an inviting and memorable atmosphere for guests. Joining the Hilton Hotels team as a Cashier means more than just processing food and beverage transactions; it means delivering genuine hospitality that brightens every guest’s stay. The Cashier acts as a welcoming face, bringing an upbeat and friendly attitude to all guest interactions, proactively seeking opportunities to enhance the guest experience and make every stay special. The day-to-day responsibilities involve handling transactions with precision using a point-of-sale system, managing cash accurately, processing credit and debit card payments, issuing change, and redeeming gift certificates or cards with attention to detail.

Guest satisfaction is at the core of this role, requiring the Cashier to promptly address any concerns or issues guests may have, with the ability to escalate to supervisors when necessary to ensure problems are resolved efficiently and to the guest’s satisfaction. This role embodies Hilton's core values, including acting with integrity, inspiring others through leadership, collaborating through teamwork, taking ownership of responsibilities, and maintaining a sense of urgency to make each moment count.

Hilton takes pride in supporting the well-being and growth of its team members by offering unmatched perks and benefits that promote financial security, health, and work-life balance. The company's Go Hilton travel program allows employees to enjoy exclusive travel discounts at world-class hotels, while the employee stock purchase program gives team members the opportunity to invest in Hilton with a discounted rate. Hilton also offers paid parental leave, caregiving support, crisis concierge services, mental health resources through an Employee Assistance Program, generous paid time off, comprehensive health and welfare benefits, and retirement savings plans.

This role as a Cashier at Hilton is perfect for individuals who are passionate about hospitality and want to build a rewarding career in a supportive and globally recognized organization. Whether you are just starting out or looking to grow within the hospitality industry, Hilton is dedicated to helping you thrive with continual learning opportunities and a dynamic workplace culture. Joining Hilton means joining a community committed to the best outcomes for guests and team members alike, where every interaction is an opportunity to spread warmth, kindness, and exemplary service.