Job Overview
Employment Type
Full-time
Compensation
Hourly
Range $22.96 - $32.14
Work Schedule
Flexible
Benefits
Healthcare options for both seasonal and year-round employees
Generous discounts on outdoor gear apparel etc
401(k) plan with generous company match
Free lift tickets plus 50% off lift tickets
25%-50% discount at food and beverage locations at Palisades and Alpine
Employee assistance program (EAP)
Job Description
Palisades Tahoe, part of Alterra Mountain Company, is situated within an iconic mountain destination renowned for its world-class skiing and outdoor activities. Operating as a premier resort area, Palisades Tahoe offers visitors a unique alpine experience through its various entertainment, dining, and recreational options. Among these offerings is Rocker, a lively restaurant and bar located in The Village at Palisades Tahoe, which plays a pivotal role in enriching the après-ski culture of the resort. Rocker serves an enticing menu featuring local and regional dishes with Latin-inspired influences, providing patrons with a vibrant atmosphere enhanced by a full bar and a selection of 13 local beers on draft. The restaurant is also a social hub with multiple TVs showcasing sports and ski movies alongside themed nights like Taco Tuesdays and Sunday Suppers, all contributing to a lively and welcoming environment.
The Restaurant Assistant Manager position at Rocker is a vital management role that supports the General Manager in overseeing the day-to-day restaurant operations. This role is designed to ensure top-notch food quality, safety compliance, and outstanding customer satisfaction in a bustling hospitality setting. The Assistant Manager is responsible for supervising and training a team of 30 to 50 employees, managing employee schedules, and fostering a positive workplace culture that promotes professional growth and excellent service. Inventory management and financial goal assistance are key aspects of the position, requiring the Assistant Manager to monitor and control food, beverage, and operational supply levels effectively.
The responsibilities extend to ensuring compliance with all relevant health, safety, and labor regulations, including California-specific employment laws. The role demands leadership capability in both regular operational tasks and critical safety oversight, including conducting safety meetings and administering necessary training. Additionally, the Assistant Manager acts as a frontline hospitality leader by handling guest concerns promptly and maintaining a clean, organized environment compliant with health department and internal standards. Operational performance is continuously monitored, with focus on labor costs, food costs, productivity levels, and adherence to service standards.
Beyond management duties, the Assistant Manager may also be directly involved in front-of-house duties such as serving and bartending when needed. The position calls for exceptional organizational skills, effective communication, problem-solving abilities, and the capacity to lead under pressure in a high-volume resort restaurant environment. This role offers a competitive base hourly pay ranging from $22.96 to $32.14, reflective of individual experience, education, and other factors.
Working at Palisades Tahoe comes with a robust benefits package that celebrates the outdoor lifestyle, including complimentary skiing and riding privileges at 17 acclaimed resorts, healthcare options for both seasonal and year-round employees, employee discounts on outdoor gear and apparel, a 401(k) plan with a generous company match, free and discounted lift tickets, and discounts on food, beverage, and retail purchases. The company also provides an Employee Assistance Program (EAP) supporting diverse community efforts and workforce wellbeing. This role is an excellent opportunity for individuals seeking a dynamic and rewarding career within the hospitality industry in an extraordinary mountain setting.
The Restaurant Assistant Manager position at Rocker is a vital management role that supports the General Manager in overseeing the day-to-day restaurant operations. This role is designed to ensure top-notch food quality, safety compliance, and outstanding customer satisfaction in a bustling hospitality setting. The Assistant Manager is responsible for supervising and training a team of 30 to 50 employees, managing employee schedules, and fostering a positive workplace culture that promotes professional growth and excellent service. Inventory management and financial goal assistance are key aspects of the position, requiring the Assistant Manager to monitor and control food, beverage, and operational supply levels effectively.
The responsibilities extend to ensuring compliance with all relevant health, safety, and labor regulations, including California-specific employment laws. The role demands leadership capability in both regular operational tasks and critical safety oversight, including conducting safety meetings and administering necessary training. Additionally, the Assistant Manager acts as a frontline hospitality leader by handling guest concerns promptly and maintaining a clean, organized environment compliant with health department and internal standards. Operational performance is continuously monitored, with focus on labor costs, food costs, productivity levels, and adherence to service standards.
Beyond management duties, the Assistant Manager may also be directly involved in front-of-house duties such as serving and bartending when needed. The position calls for exceptional organizational skills, effective communication, problem-solving abilities, and the capacity to lead under pressure in a high-volume resort restaurant environment. This role offers a competitive base hourly pay ranging from $22.96 to $32.14, reflective of individual experience, education, and other factors.
Working at Palisades Tahoe comes with a robust benefits package that celebrates the outdoor lifestyle, including complimentary skiing and riding privileges at 17 acclaimed resorts, healthcare options for both seasonal and year-round employees, employee discounts on outdoor gear and apparel, a 401(k) plan with a generous company match, free and discounted lift tickets, and discounts on food, beverage, and retail purchases. The company also provides an Employee Assistance Program (EAP) supporting diverse community efforts and workforce wellbeing. This role is an excellent opportunity for individuals seeking a dynamic and rewarding career within the hospitality industry in an extraordinary mountain setting.
Job Requirements
- High school diploma or GED
- Three years experience in food and beverage operations and knowledge of service standards experience in a resort facility high volume production operation related experience and/or training or equivalent combination of education and experience
- Two years management experience
- Must have current drivers license and clean driving record
- Able to communicate effectively in writing and verbally across all levels of the organization
- Excellent organizational and problem solving skills with the ability to handle multiple tasks
- Able to establish and maintain effective working relationships and interact with others
- Working knowledge of computers including MS Office Word Excel Outlook Access and POS system
- Able to lead and direct employees and serve customers under intense conditions
Job Qualifications
- High school diploma or GED
- Three years experience in food and beverage operations and knowledge of service standards experience in a resort facility high volume production operation related experience and/or training or equivalent combination of education and experience
- Two years management experience
- Must have current drivers license and clean driving record
- Ability to communicate effectively in writing and verbally across all levels of the organization
- Excellent organizational and problem solving skills with the ability to handle multiple tasks
- Able to establish and maintain effective working relationships and interact with others
- Working knowledge of computers including MS Office Word Excel Outlook Access and POS system
- Able to lead and direct employees and serve customers under intense conditions
- Bachelor’s degree preferred
Job Duties
- Assist in overseeing daily restaurant operations to ensure exceptional hospitality and great employee experience and achievement of business objectives
- Supervise and support a team of 30-50 employees including scheduling training coaching performance management and employee development
- Ensure compliance with all federal state and local employment laws including California labor regulations company policies and payroll procedures
- Maintain a safe work environment by enforcing company safety standards conducting routine inspections and ensuring adherence to workplace safety procedures including leading safety meetings and assisting with required trainings
- Deliver outstanding hospitality
- Maintain cleanliness and organization throughout all food and beverage areas ensuring compliance with health department regulations food safety standards and company expectations
- Assist in managing inventory ordering and stocking of food beverage and operational supplies to maintain appropriate inventory levels and control costs
- Communicate clear written and verbal instructions to staff ensuring consistency in service standards operational procedures and company initiatives
- Monitor operational performance including labor costs productivity food costs and service standards while supporting continuous improvement efforts
- Perform and/or assist in all FOH duties including serving and bartending
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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