FOH Supervisor

Corona, CA, USA|

Job Overview

Compensation

Hourly

Range $20.00 - $25.00

Benefits

competitive hourly rate

premium benefits

Flexible Hours

Education Reimbursement

Generous Dining Discount

growth opportunities

Strong company culture

Job Description

King's Fish House is a renowned seafood restaurant known for its commitment to delivering an exceptional dining experience rooted in hospitality from the heart and outstanding seafood dishes. With a reputation as "the House that Seafood Built," King's Fish House prides itself on a blend of flavorful cuisine, premium service, and an inviting atmosphere that keeps guests coming back. The establishment fosters an amazing company culture focused on teamwork, professionalism, and growth opportunities, ensuring all employees feel valued and empowered.

At King's Fish House, employees enjoy competitive hourly wages ranging from $20 to $25 based on experience, accompanied by premium benefits, flexible working hours, and generous dining discounts. The company emphasizes employee development with great training programs and a strong commitment to promote from within, providing clear pathways for career advancement. Additionally, the restaurant supports education reimbursement, encouraging team members to pursue further learning to enhance their professional skill sets.

The Front of House Supervisor role is a critical position within the team, designed for individuals eager to grow their hospitality career. This role supports management by ensuring guests receive friendly, helpful, and knowledgeable service that consistently exceeds expectations in a fun, fast-paced environment. Supervisors interact directly with guests, expedite orders, assist in hands-on service, and oversee the overall experience on the dining floor. They are vital to maintaining the high standards of service King's Fish House has established.

Once hired, the Front of House Supervisor will undergo comprehensive training to master the restaurant's service standards across different workgroups. The role offers exposure to varied responsibilities, including coaching team members, managing guest relations with professionalism, and handling operational duties from opening and closing procedures to inventory and sanitation oversight. This position is an attractive stepping stone for those interested in progressing to Management Training, offering both learning opportunities and practical experience in restaurant leadership.

The ideal candidate is organized, attentive, and capable of performing calmly under pressure while delivering excellent customer service. With a strong focus on teamwork and proactive problem-solving, the Front of House Supervisor at King's Fish House contributes significantly to creating memorable guest experiences and fostering a productive work environment. This position promises both personal growth and the satisfaction of being part of a world-class hospitality team dedicated to excellence and culinary delight.

Job Requirements

Minimum of 21 years of age to serve alcoholic beverages with food
High school graduate or equivalent
Previous supervisor experience preferred
Valid Food Handler Card
Proficiency in verbal and written English communication
Basic math skills
Strong organizational skills and ability to maintain focus in a fast-paced environment
Capacity for suggestive selling of menu items and beverages
Conflict resolution skills for handling guest and staff concerns calmly
Ability to work independently and as part of a team
Knowledge and adherence to front of house standards
Experience using Point-of-sale systems

Job Qualifications

Minimum of 21 years of age to serve alcoholic beverages with food
High school graduate, some college
Any previous supervisor experience
Food Handler Card
Ability to communicate in a satisfactory manner, both verbal and written English
Ability to compute basic mathematical calculations
Ability to be well organized, maintain concentration and think clearly when providing service to Guests
Ability to focus attention to performance of tasks despite frequent stressful or unusual interruptions
Ability to suggestively sell menu items and beverages
Ability to converse calmly with irate Guests, co-workers or supervisors in sometimes tense situations
Ability to perform job functions with minimal supervision
Ability to work cohesively with co-workers as part of a team
Ability to maintain complete knowledge of the front of house standards
Correct maintenance and use of food serving/preparation equipment
Experience with Point-of-sale procedures

Job Duties

Complete opening duties as assigned and to standard
Record all necessary information/messages in legible writing on appropriate sheets
Seat Guests as reserved or on a walk-in basis, promptly and courteously, accommodating special requests
Ensure the transfer of guest checks from bartender and cocktail servers to dining room servers
Anticipate Guests' needs, respond promptly and acknowledge all Guests, however busy
Interact in courteous and professional manner with Guests, supervisors and co-workers
Interact with people beyond giving and receiving instructions, particularly in resolving Guest complaints
Follow Manager’s instructions
Monitor and maintain cleanliness, sanitation and organization of and Guest restrooms
Guide the activities of the assigned assistants to ensure optimum service to Guests
Complete all closing reports as assigned and leave duty after reporting to Manager
Legibly document orders when point of sale system is inoperative and distribute orders to appropriate stations
Complete comp’s or voids as needed during the shift
Follow maintenance program and cleaning schedule for each shift
Update menus and wine lists for managers
Notify management of any pertinent information related to shift activities