
Job Overview
Employment Type
Full-time
Benefits
flexible schedule
competitive pay
Brand discount
Training and Career Development
retirement savings plan
Health Insurance
Dental Insurance
Paid Time Off
Job Description
TOMMY HILFIGER is a globally recognized lifestyle brand that has been inspiring consumers since its establishment in New York City in 1985. Known for its classic American cool aesthetic, the brand represents accessible luxury that appeals to a wide audience across generations and geographies. Under the corporate umbrella of PVH, TOMMY HILFIGER and TOMMY JEANS offer a diverse range of licensed products that extend the brand lifestyle into fashion, art, music, entertainment, and sports. The brand thrives on a vibrant culture driven by initiatives that connect to influential people and popular culture, reinforcing its position as an iconic leader in global fashion. With its dynamic marketing approach and strong engagement through major global campaigns and partnerships with world-class athletes and entertainers, TOMMY HILFIGER continues to energize and inspire both consumers and employees alike.
The role of the Floor Supervisor at TOMMY HILFIGER offers a unique opportunity to become an integral part of this iconic brand’s retail experience. As a key leadership position within the store team, the Floor Supervisor is responsible for delivering excellent customer service, managing sales floor operations, and upholding the brand standards established by PVH and TOMMY HILFIGER. This position plays a vital role in driving daily sales goals while fostering a positive, motivating, and inclusive environment for all team members. The Floor Supervisor is expected to lead by example in providing a memorable customer journey, maintaining operational excellence, and contributing to the store’s overall success.
Candidates for this position should be passionate about customer experience, adept at coaching and supporting team members, and enthusiastic brand ambassadors who can inspire loyalty and excitement among customers. The Floor Supervisor will take on responsibilities ranging from opening and closing the store, handling inventory and merchandising, to processing transactions and managing sales associates. The role demands excellent organizational skills, attention to detail, and the ability to handle multiple tasks efficiently in a fast-paced retail setting.
At PVH, the company behind TOMMY HILFIGER, employees benefit from a comprehensive rewards package including competitive pay, flexible scheduling, health and insurance benefits, retirement plans, and career development opportunities. The company is committed to building an inclusive workplace where every individual is valued and empowered to grow. The Floor Supervisor position offers a competitive salary and the chance to contribute to a global brand recognized worldwide for its quality and style.
If you are energized by the idea of working in a high-energy environment that combines fashion, culture, and leadership, and if you have prior retail supervisory experience, this role is a perfect fit. TOMMY HILFIGER and PVH encourage applicants from diverse backgrounds to join their team and help continue the legacy of American cool that the brand embodies. Here, you will not only advance your retail career but also be part of a company that values innovation, inclusiveness, and community engagement
The role of the Floor Supervisor at TOMMY HILFIGER offers a unique opportunity to become an integral part of this iconic brand’s retail experience. As a key leadership position within the store team, the Floor Supervisor is responsible for delivering excellent customer service, managing sales floor operations, and upholding the brand standards established by PVH and TOMMY HILFIGER. This position plays a vital role in driving daily sales goals while fostering a positive, motivating, and inclusive environment for all team members. The Floor Supervisor is expected to lead by example in providing a memorable customer journey, maintaining operational excellence, and contributing to the store’s overall success.
Candidates for this position should be passionate about customer experience, adept at coaching and supporting team members, and enthusiastic brand ambassadors who can inspire loyalty and excitement among customers. The Floor Supervisor will take on responsibilities ranging from opening and closing the store, handling inventory and merchandising, to processing transactions and managing sales associates. The role demands excellent organizational skills, attention to detail, and the ability to handle multiple tasks efficiently in a fast-paced retail setting.
At PVH, the company behind TOMMY HILFIGER, employees benefit from a comprehensive rewards package including competitive pay, flexible scheduling, health and insurance benefits, retirement plans, and career development opportunities. The company is committed to building an inclusive workplace where every individual is valued and empowered to grow. The Floor Supervisor position offers a competitive salary and the chance to contribute to a global brand recognized worldwide for its quality and style.
If you are energized by the idea of working in a high-energy environment that combines fashion, culture, and leadership, and if you have prior retail supervisory experience, this role is a perfect fit. TOMMY HILFIGER and PVH encourage applicants from diverse backgrounds to join their team and help continue the legacy of American cool that the brand embodies. Here, you will not only advance your retail career but also be part of a company that values innovation, inclusiveness, and community engagement
Job Requirements
- high school diploma or equivalent
- previous retail leadership experience
- ability to stand, walk, bend, reach, and squat for extended periods
- ability to carry up to 20 pounds
- availability to work flexible hours including nights, weekends, and holidays
- strong interpersonal and leadership skills
- ability to multitask in a fast-paced retail environment
Job Qualifications
- prior retail supervisory or team leader experience
- strong customer service and communication skills
- ability to lead a team and resolve issues effectively
- knowledge of sales operations and retail best practices
- friendly and approachable demeanor
- ability to stay organized and manage time efficiently
- passion for the TOMMY HILFIGER brand and values
Job Duties
- deliver excellent customer service creating a positive shopping experience
- open and close the store ensuring operational standards are met
- coach and motivate sales associates in real-time to achieve sales goals
- process new inventory and restock merchandise
- handle cashiering and sales transactions efficiently
- promote current brand campaigns and product launches to customers
- maintain visual merchandising standards on the sales floor
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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