Floor Houseperson | Glassboro Courtyard

Shaner Hotels is a leading hospitality owner-operator and management company with an award-winning reputation for excellence and service. As one of the foremost companies in the hospitality industry, Shaner Hotels operates a diverse portfolio of over 65 properties, including full-service hotels, select-service locations, extended-stay accommodations, and resort properties. Their footprint spans 14 states within the United States and extends internationally across four countries. Shaner Hotels partners with top hospitality brands as well as independent hotel locations to provide comprehensive services that cover hotel development, design and construction, e-commerce, and revenue management. The company emphasizes quality, innovation, and guest satisfaction in all aspects of its operations. More information about Shaner Hotels can be found on their corporate website, www.shanercorp.com.

Within this prestigious hospitality group, the Courtyard by Marriott-Rowan University in Glassboro, New Jersey presents a unique employment opportunity. Conveniently located on the Rowan University campus, this hotel offers a modern, four-story facility with 123 well-appointed rooms, including six upscale suites. The venue is designed with guest comfort and operational excellence in mind, featuring a brand-new lobby equipped with advanced technology and versatile spaces perfect for both work and relaxation. Guests also enjoy dining and drinks at the hotel’s on-site restaurant, The Bistro.

The role available at the Courtyard by Marriott-Rowan University is focused on maintaining the cleanliness, quality, and overall guest experience of the hotel’s public spaces. This position requires flexibility, as the successful candidate will need to work varied shifts, including evenings, weekends, and holidays. Responsibilities include thorough cleaning and servicing of all assigned public areas, adherence to franchise and hotel cleanliness standards, and upholding safety and security protocols. Attention to detail is paramount, as the candidate will be responsible for reporting maintenance deficiencies and handling guest requests or complaints to ensure optimal guest satisfaction.

The position also involves following proper housekeeping and chemical handling procedures, returning and restocking cleaning carts, and performing seasonal or deep cleaning tasks as scheduled. Effective communication skills are essential, particularly in guest interactions, and bilingual English/Spanish skills are a considerable advantage. This position is ideal for candidates with at least one year of cleaning experience, preferably in a hotel environment, who are committed to upholding high standards of hygiene and guest service. Working with Shaner Hotels at the Courtyard by Marriott-Rowan University offers a chance to be part of a dedicated team in a dynamic, technologically equipped environment at a premier campus hotel.