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Fitness Sales Associate

Job Overview

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Employment Type

Full-time
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Compensation

Hourly
Exact $13.00
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Work Schedule

Flexible
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Benefits

flexible schedules
WORKOUT FOR FREE
Fitness casual dress-code
Passionate collaborative work environment
ongoing training and development

Job Description

OT Growth Partners is one of the largest independently owned and operated Orangetheory Fitness franchises, committed to spreading health and wellness through transformative fitness experiences. Orangetheory Fitness is a globally recognized, science-based fitness company known for its full-body workouts that combine technology and expert coaching to deliver measurable results. Each 60-minute class is designed to increase metabolism and improve overall health, guided by certified coaches who emphasize the importance of intensity in the Orange Zone to maximize calorie burn and post-workout oxygen consumption. The company stands apart by fostering a passionate community that encourages members to achieve gains not only physically, but mentally and emotionally as well, enhancing quality of life through fitness.

OT Growth Partners operates with a deep belief that fitness is much more than just exercise—it's a lifelong commitment to wellness that improves mood, cognition, sleep, and resilience in daily life. They focus on supporting members through various challenges, including chronic illnesses and emotional hardships, empowering everyone to lead more vibrant lives. With a culture rooted in positivity, teamwork, and continuous development, OT Growth Partners prioritizes creating a welcoming environment where both employees and members thrive.

The available role is for a Front Desk Associate who will serve as the first point of contact for all studio visitors. This position is pivotal in sharing the Orangetheory story and success while providing outstanding customer service. The ideal candidate is enthusiastic about fitness and passionate about helping others live healthier lives. Responsibilities include engaging guests energetically upon arrival, presenting the Orangetheory concept, managing front desk operations such as answering calls and coordinating member interactions, and guiding new clients through their first workout experience. The role also involves selling memberships, following up on prospects, resolving member concerns professionally, participating in marketing efforts, and maintaining a clean, organized studio environment.

This part-time or full-time position offers flexible scheduling and emphasizes a fitness-focused workplace culture with perks like free workouts and casual dress code. Employees benefit from a supportive, collaborative atmosphere encouraging ongoing training and career development. OT Growth Partners values diversity, equity, and inclusion, fostering a welcoming space for all employees and members alike. The company participates in E-Verify and is an equal opportunity employer dedicated to fostering a discrimination-free workplace. This opportunity is perfect for individuals who thrive in dynamic environments, communicate effectively both in person and in writing, and possess a genuine passion for fitness and wellness.

Job Requirements

  • High school diploma or equivalent
  • Previous experience in customer service or retail preferred
  • Strong interpersonal and communication skills
  • Passion for fitness and healthy living
  • Ability to multitask and manage time effectively
  • Comfortable working in a fast-paced environment
  • Availability to work flexible hours including nights and weekends

Job Qualifications

  • High school diploma or equivalent
  • Previous customer service experience preferred
  • Excellent communication skills both verbal and written
  • Ability to engage with diverse groups of people
  • Basic computer skills
  • Positive attitude and enthusiasm for fitness
  • Ability to work flexible hours including evenings and weekends

Job Duties

  • Greeting everyone who enters the studio with enthusiasm, energy and knowledge
  • Presenting the OTF concept to any interested consumers, also known as intros
  • Working at our front desk which includes answering phones and talking to members among other tasks
  • Giving studio tours
  • Working hand-in-hand with trainers to guide intros through their first Orangetheory workout
  • Selling memberships to help the studio thrive
  • Following up on prospective clients
  • Handling members' concerns in a professional and objective manner with the goal of resolution
  • Participating in marketing and outreach events
  • Ensuring all areas of the studio are kept clean and organized
  • All other duties as assigned

Job Criteria

Experience

Entry Level (1-2 years)


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