Fine Dining Server

The Bartolotta Restaurants is a nationally recognized restaurant and catering organization founded in 1993 by Joe Bartolotta and his brother, two-time James Beard Award-winning Chef Paul Bartolotta. With nearly three decades of dedicated service to the culinary world, The Bartolotta Restaurants has grown into the premier culinary brand in the Greater Milwaukee region, renowned for its outstanding cuisine and first-class service. The organization operates a portfolio of 17 unique restaurants and catering facilities that showcase a wide array of culinary offerings, reflecting creativity, passion, and commitment to excellence. Beyond delivering exceptional food and beverage experiences, The Bartolotta Restaurants is deeply ingrained in the community through its charitable program Care-a-lotta, which supports numerous nonprofit organizations throughout Milwaukee. This community engagement reinforces the company’s commitment not only to its customers but also to the well-being of the region it serves.

As a family-run business, The Bartolotta Restaurants emphasizes a culture rooted in hospitality, mutual respect, and a strong sense of belonging among its team members. The company sees its employees as its greatest asset and fosters an environment where every team member feels valued and integral to the success of the organization. They seek individuals with what they call a "hospitality heart," defined by a passion for guest service, excellence, and a positive, can-do attitude. Those who join The Bartolotta team are welcomed into not just a workplace but a supportive family, tasked with upholding the company’s high standards in food quality, professionalism, and service.

The Server role at The Bartolotta Restaurants is a frontline position vital for maintaining the company’s reputation for excellent dining experiences. The Server is responsible for providing attentive and friendly table service, taking accurate food and beverage orders, and ensuring that all guests feel welcomed and well cared for during their visits. This position demands not only technical skills such as order accuracy and operation of point-of-sale systems but also interpersonal skills to interact warmly and effectively with customers. Servers play a key role in fostering positive dining atmospheres by anticipating customer needs, answering menu-related questions, and resolving any concerns promptly and professionally.

The job's primary duties include greeting customers warmly as they arrive, ensuring tables are properly set and clean, distributing menus, presenting daily specials, and accurately recording food and drink orders to communicate effectively with kitchen and bar staff. The Server also delivers prepared meals and drinks to the table, checks for guest satisfaction, and facilitates prompt correction of any order inaccuracies. Additionally, Servers clear tables efficiently, handle payments smoothly, and help maintain cleanliness and readiness of the dining area throughout the service period.

This role suits highly organized, self-motivated individuals who thrive in fast-paced environments and are passionate about providing memorable guest experiences. The Bartolotta Restaurants prioritizes training and development, so Server candidates need to successfully complete the restaurant’s training program to align with its service standards. Physical stamina and the ability to manage multiple tasks simultaneously are essential, as the Server must be active and on their feet for extended periods, capable of lifting and balancing trays weighing up to 25 pounds.

Joining The Bartolotta Restaurants as a Server is an excellent opportunity for those who desire to build a career in a leading culinary brand known for its high standards, community involvement, and a warm workplace culture. The position offers a chance to work with award-winning chefs and a professional team committed to excellence while making a meaningful impact on the dining experience of each guest.