Fine Dining Server

JW Marriott Dallas Arts District is a part of the prestigious JW Marriott brand, which belongs to Marriott International's luxury portfolio. Marriott International is renowned worldwide for its dedication to exceptional hospitality, offering guests memorable experiences across its extensive network of hotels and resorts. JW Marriott properties are found in some of the most captivating cities and exclusive resort locations, providing sophisticated luxury accommodations paired with genuine and intuitive service. At JW Marriott, employees are valued as the cornerstone of the guest experience and corporate success, reflecting the founding vision of J. Willard Marriott. The company strongly emphasizes creating a supportive and enriching work environment where team members are encouraged to innovate, grow, and deliver outstanding hospitality.

The position available is a full-time, non-management role within the food and beverage and culinary sector at the JW Marriott Dallas Arts District hotel located at 800 N Harwood St, Dallas, Texas. This role is integral to the daily operations of the hotel’s service team, where the focus is on delivering exceptional guest service beyond merely serving food and drinks. Employees in this role are expected to actively engage in creating unique and memorable experiences for guests, facilitating seamless service interactions from setting tables to communicating with kitchen staff and maintaining cleanliness in work and storage areas.

The Guest Service Expert role demands initiative and proactive behavior to ensure satisfaction and smooth functioning of the hotel. Responsibilities include handling physical tasks such as moving, lifting, and positioning objects weighing less than 50 pounds, reaching high places, bending, twisting, and other movements necessary for maintaining operational standards and guest satisfaction. The role requires stamina and mobility, including standing, walking, and navigating uneven or slippery surfaces for extended periods.

At JW Marriott Dallas Arts District, maintaining professionalism is paramount. This includes adhering to the company’s quality standards, safety protocols, and presenting a polished appearance and communication style. The company is committed to fostering a diverse and inclusive workplace that welcomes employees from all backgrounds and respects the differences that each individual brings. Marriott International actively promotes equal opportunity employment and strives to create an environment where all associates feel valued and supported.

This position does not require supervisory experience or specific certifications, and education expectations include a high school diploma or an equivalent general education development certificate (GED). Less than one year of related work experience is sufficient, emphasizing that the company prioritizes attitude and willingness to learn alongside foundational skills.

Joining JW Marriott Dallas Arts District means becoming part of a global team dedicated to hospitality excellence and meaningful guest engagement. Employees receive comprehensive training and development opportunities, recognition programs, and the chance to work in an environment geared towards holistic well-being. This role represents an excellent opportunity for individuals passionate about hospitality to begin or advance their career within a world-class luxury hotel setting, contributing to an esteemed brand known for its quality and guest-centered approach.