Fine Dining Restaurant Manager

Sullivan's Steakhouse is a distinguished steakhouse brand known for providing a relaxed yet refined dining experience that blends tradition with high-quality service and a vibrant atmosphere. Located in Detroit, this top fine dining destination is famed for its extensive menu featuring premium bone-in steaks, fresh seafood, signature side dishes, indulgent homemade desserts, and sophisticated cocktails. Popular menu highlights include The Knockout Martini, Crispy Shanghai Calamari, and House-Cut Steaks. Sullivan's Steakhouse also boasts a lively bar area where guests enjoy live entertainment during the weekly 'Swingin' at Sully's' happy hours, making it the perfect place for a memorable night out any evening of the week. The establishment's reputation for excellence is matched by its commitment to fostering an exceptional team culture, ensuring both guests and staff enjoy a welcoming and rewarding environment.

We are currently seeking an experienced Fine Dining Service Manager to lead the front-of-house operations at Sullivan's Steakhouse. This role is integral to maintaining the high standards of service and hospitality that define the restaurant's brand. The Fine Dining Service Manager will oversee daily front-of-house activities, working closely with the back-of-house team to ensure seamless service delivery and an elevated guest experience. This position requires a candidate with a passion for hospitality, an eye for detail, and strong leadership skills to motivate and develop the service team effectively.

The manager will be responsible for upholding exceptional service standards with a particular focus on fine dining etiquette, presentation, and guest interactions. Extensive knowledge of wine, spirits, and food pairings is essential to support staff education and enhance guest engagement. Leading by example during peak service hours, the manager will create memorable dining experiences that encourage guest satisfaction and loyalty. The role also includes recruiting, training, scheduling, and mentoring front-of-house staff to promote professionalism, hospitality skills, and career growth.

In addition to staff leadership, the Fine Dining Service Manager will manage the enforcement of health, safety, and sanitation regulations in compliance with company policies and local laws. The position requires analytical skills to monitor performance metrics, assist with budgeting, control costs, and contribute to maximizing restaurant profitability. Representing the restaurant's brand positively within the community, the manager will also spearhead initiatives aimed at increasing brand awareness and revenue through local engagement, events, and digital marketing efforts.

This full-time role offers a competitive salary starting at $65,000 per year, based on experience, along with a robust benefits package including 401(k) with employer matching, health, dental, and vision insurance, paid time off, paid training, employee discounts, and flexible scheduling. Sullivan's Steakhouse prides itself on being an equal opportunity employer, welcoming diverse talent and fostering an inclusive workplace where hospitality professionals can thrive and advance their careers. Join Sullivan's Steakhouse and elevate your hospitality career in a world-class fine dining environment where excellence and respectful team culture go hand in hand.