Job Overview

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Employment Type

Full-time
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Work Schedule

Standard Hours

Job Description

The Ritz-Carlton Dallas, situated at 2121 McKinney Ave in the vibrant city of Dallas, Texas, is a prestigious luxury hotel that is part of The Ritz-Carlton portfolio operated under Marriott International. Known worldwide for its exceptional service and commitment to quality, The Ritz-Carlton brand epitomizes luxury hospitality. With more than 100 award-winning hotels globally, The Ritz-Carlton Dallas maintains this esteemed reputation by delivering impeccable guest experiences that leave lasting memories. The hotel prides itself on an inclusive culture that celebrates diversity, fosters creativity, kindness, and compassion among its associates, and creates a welcoming environment for all guests and team members. It embodies the renowned Ritz-Carlton "Gold Standards," which include the employee promise, credo, service values, and an ongoing commitment to excellence and continuous improvement in guest services. The hotel is firmly dedicated to equal employment opportunities and nondiscrimination policies, ensuring a workplace that values each individual regardless of disability, veteran status, or other protected characteristics.

The role available at The Ritz-Carlton Dallas is a full-time, non-management position in the Food and Beverage and Culinary department. This pivotal role is designed for individuals passionate about culinary arts and guest service, who are eager to contribute to the luxury hospitality experience synonymous with the Ritz-Carlton name. The primary responsibility is to ensure the adherence to the Ritz-Carlton Gold Standards through the careful preparation of food that meets rigorous quality and safety standards. The role encompasses a wide variety of culinary tasks such as operating ovens, grills, microwaves, and fryers; preparing cold dishes; washing and peeling fresh produce; portioning, chopping, weighing, measuring, and mixing ingredients; and serving food in appropriate portions and containers. The position requires maintaining cleanliness and sanitation in all culinary areas, utensils, and equipment, while complying with all company and safety policies. The individual must demonstrate attentiveness in tasting dishes to guarantee proper cooking and quality control.

Furthermore, this job requires a team-oriented mindset, fostering positive working relationships, and supporting colleagues to achieve shared goals. Communication should be clear and professional to maintain high standards of quality and service. Physical requirements include standing, walking, and occasional bending or stretching for extended periods, as well as moving or lifting objects weighing up to 25 pounds without assistance. The Ritz-Carlton Dallas also ensures a professional work environment where employees uphold personal hygiene and grooming standards and maintain confidentiality concerning proprietary information.

This opportunity presents an ideal career path for anyone seeking to grow within a luxury hospitality environment, offering the chance to be part of an internationally respected brand. Candidates will be supported through continuous training, safety certification processes, and development programs, making it an attractive role for culinary professionals or enthusiasts who desire to excel in the hotel industry. As an employee, you will be empowered to be creative, kind, and compassionate, contributing to a memorable guest experience and promoting the distinguished culture of The Ritz-Carlton. Joining this team means you will begin to fulfill your professional purpose while becoming your best self in a dynamic, supportive workplace dedicated to service excellence.

Job Requirements

  • high school diploma or equivalent from an accredited institution
  • minimum of 2 years of related work experience
  • ability to stand and walk for extended periods
  • capability to lift and move objects weighing up to 25 pounds
  • compliance with company uniform and personal appearance standards
  • willingness to adhere to safety policies and participate in safety trainings
  • ability to maintain confidentiality
  • no supervisory experience required
  • legal authorization to work in the United States

Job Qualifications

  • high school diploma or equivalent
  • at least 2 years of related work experience
  • no supervisory experience required
  • ability to communicate clearly and professionally
  • knowledge of food safety and sanitation principles
  • ability to work well in a team environment
  • commitment to uphold brand standards
  • strong attention to detail and quality
  • physical capability to perform job duties

Job Duties

  • establish and divide job stations
  • operate ovens, stoves, grills, microwaves, and fryers to prepare dishes
  • prepare cold dishes
  • control food quality while cooking
  • taste dishes to determine if cooked thoroughly
  • wash and peel fresh fruits and vegetables
  • prepare ingredients by portioning, chopping, and storing
  • weigh, measure, and mix ingredients
  • prepare special meals or substitute products
  • serve food in appropriate portions and containers
  • clean and sanitize kitchen area, tables, utensils, knives, and equipment
  • comply with all company safety policies and procedures
  • report accidents, injuries, and unsafe working conditions to manager
  • ensure uniform and personal appearance are neat and professional
  • maintain confidentiality of proprietary information
  • greet and recognize all guests according to company standards
  • anticipate guest service needs and respond accordingly
  • cultivate and maintain positive working relationships
  • support team to achieve common goals
  • communicate clearly and professionally
  • ensure compliance with quality standards
  • stand, sit, or walk for prolonged periods
  • stretch, bend, twist, and stoop as needed
  • move, lift, push, drag, and place objects up to 25 pounds without assistance
  • perform other reasonable job duties as requested by supervisors

Job Criteria

Experience

Mid Level (3-7 years)


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