Field Operations Manager

Ecolab is a global leader in water, hygiene, and infection prevention solutions and services. With a mission to make the world cleaner, safer, and healthier, Ecolab serves a broad range of industries including hospitality, healthcare, food service, and industrial markets. One of its key specialized sectors, the Pest Elimination team, focuses exclusively on providing commercial pest control solutions. This team is dedicated to safeguarding public health, food safety, and property by delivering science-based expertise and innovative approaches to complex pest challenges. Operating nationwide, Ecolab’s Pest Elimination team partners with customers in critical markets such as restaurants, hospitals, hotels, retail stores, food and beverage plants, schools, and nursing homes to protect their facilities, employees, and brands effectively.

The position of Field Operations Manager based in the Worcester, MA area offers an exciting opportunity for professionals interested in leading a dynamic team within this well-established company. This role is field-based and involves managing a team of 8 to 10 Service Specialists responsible for pest detection, elimination, and prevention services across various commercial establishments. As Field Operations Manager, you will be responsible for ensuring service excellence and compliance with safety and regulatory standards, managing district initial services, maintaining high customer satisfaction, and pursuing strategic sales opportunities. The role demands a proactive leader committed to customer retention, team development, and operational efficiency.

This position offers a competitive total compensation package ranging from $77,900 to $117,000 annually, including base pay and a performance-based incentive plan. Ecolab provides comprehensive benefits starting from day one, including medical, dental, and vision coverage, a matching 401k plan, company-paid pension, stock purchase options, tuition reimbursement, paid parental leave, and selective childcare discounts. A company service vehicle is provided to support business travel, and employees have access to cutting-edge tools, resources, and technology designed to support field operations and foster professional growth.

The Field Operations Manager role operates primarily during the day shift from 6 AM to 6 PM Monday through Sunday, requiring flexibility for occasional overnight shifts as needed. The position also involves travel within the Worcester-Springfield, MA, and Burlington, VT areas. Safety is a core value at Ecolab, and this role involves championing safety practices and ensuring the team upholds the highest standards. Physical demands include lifting up to 50 pounds, working in various environmental conditions, and use of protective equipment such as respirators. This role requires a valid driver’s license and successful completion of background and drug screenings, including THC testing, as per federal contract requirements.

Joining Ecolab’s Pest Elimination team means becoming part of a culture committed to inclusion and belonging. Ecolab emphasizes fair and equal treatment of employees and applicants and promotes opportunities for career advancement based on merit. The company supports diversity across all aspects of employment and provides reasonable accommodations to ensure accessibility in the hiring process. With a strong commitment to innovation, safety, professionalism, and customer service excellence, the Field Operations Manager role offers an outstanding career path for individuals passionate about pest control management and leadership within the service industry.