Job Overview
Employment Type
Full-time
Compensation
Salary
Range $60,000.00 - $65,000.00
Work Schedule
Weekend Shifts
Benefits
Medical insurance
Vision Insurance
Dental Insurance
401k
employee discount
Paid Time Off
Bereavement leave
Job Description
Running Aces Casino Hotel Racetrack, located at 15201 Running Aces Blvd, Columbus, MN, is a vibrant entertainment destination known for its thrilling races, top-notch casino games, and exceptional hospitality services. It combines the excitement of a racetrack with the comfort and luxury of a casino hotel, creating a unique venue that attracts guests from across the state and beyond. The establishment prides itself on delivering unforgettable experiences through outstanding customer service, diverse dining options, and a fun, engaging atmosphere for visitors and employees alike.
At Running Aces Casino Hotel Racetrack, employees are valued for their dedication and passion for excellence. The company fosters a dynamic work environment where professional growth and teamwork are key elements of success. Offering competitive compensation and a variety of employee benefits, Running Aces stands out as an employer of choice in the entertainment and hospitality industry.
The Front of House Shift Manager position at Running Aces Casino Hotel Racetrack is a vital role within the Food & Beverage Department. This role is designed for a leader who excels in managing operational efficiency, upholding exceptional customer service standards, and leading a team of food and beverage employees effectively. With a generous $5,000 hiring bonus, this position offers not only financial incentives but also a stable schedule involving evening into overnight shifts, including weekends and holidays, providing opportunities for individuals seeking work-life balance in a vibrant setting.
As the Front of House Shift Manager, the successful candidate will oversee daily operations within the Food & Beverage Department, ensuring that guests receive outstanding service while maintaining adherence to company policies and standards. This includes supervising staff scheduling, training, and performance management to build a cohesive and motivated team. The manager will be tasked with resolving customer complaints, monitoring staff performance, and implementing improvements to enhance operational efficiency.
An important aspect of the role is budget management focused on maximizing cost-effectiveness through adherence to established labor and revenue benchmarks. The Shift Manager directly influences guest satisfaction levels by setting priorities for the team, ensuring seamless collaboration, and fostering a positive environment during their shifts. Reporting to the Director of Food & Beverage, the manager will also participate in special projects aimed at continuous department improvement.
The role requires strong leadership and communication skills, the ability to multitask effectively, and keen organizational capabilities. The Front of House Shift Manager must be capable of delivering constructive feedback tailored to diverse experience levels among staff while maintaining confidentiality and professionalism. Additionally, this role necessitates obtaining and maintaining a Minnesota Class III Gaming License, underscoring the importance of compliance within the gaming and hospitality regulations.
Overall, this opportunity is perfect for an experienced food and beverage supervisor who is passionate about delivering superior customer experiences and driving operational success within a dynamic casino hotel setting. With a comprehensive benefits package including medical, vision, dental coverage, 401k, employee discounts, and paid time off options, Running Aces Casino Hotel Racetrack offers a rewarding and supportive workplace for dedicated professionals seeking advancement in the hospitality industry.
At Running Aces Casino Hotel Racetrack, employees are valued for their dedication and passion for excellence. The company fosters a dynamic work environment where professional growth and teamwork are key elements of success. Offering competitive compensation and a variety of employee benefits, Running Aces stands out as an employer of choice in the entertainment and hospitality industry.
The Front of House Shift Manager position at Running Aces Casino Hotel Racetrack is a vital role within the Food & Beverage Department. This role is designed for a leader who excels in managing operational efficiency, upholding exceptional customer service standards, and leading a team of food and beverage employees effectively. With a generous $5,000 hiring bonus, this position offers not only financial incentives but also a stable schedule involving evening into overnight shifts, including weekends and holidays, providing opportunities for individuals seeking work-life balance in a vibrant setting.
As the Front of House Shift Manager, the successful candidate will oversee daily operations within the Food & Beverage Department, ensuring that guests receive outstanding service while maintaining adherence to company policies and standards. This includes supervising staff scheduling, training, and performance management to build a cohesive and motivated team. The manager will be tasked with resolving customer complaints, monitoring staff performance, and implementing improvements to enhance operational efficiency.
An important aspect of the role is budget management focused on maximizing cost-effectiveness through adherence to established labor and revenue benchmarks. The Shift Manager directly influences guest satisfaction levels by setting priorities for the team, ensuring seamless collaboration, and fostering a positive environment during their shifts. Reporting to the Director of Food & Beverage, the manager will also participate in special projects aimed at continuous department improvement.
The role requires strong leadership and communication skills, the ability to multitask effectively, and keen organizational capabilities. The Front of House Shift Manager must be capable of delivering constructive feedback tailored to diverse experience levels among staff while maintaining confidentiality and professionalism. Additionally, this role necessitates obtaining and maintaining a Minnesota Class III Gaming License, underscoring the importance of compliance within the gaming and hospitality regulations.
Overall, this opportunity is perfect for an experienced food and beverage supervisor who is passionate about delivering superior customer experiences and driving operational success within a dynamic casino hotel setting. With a comprehensive benefits package including medical, vision, dental coverage, 401k, employee discounts, and paid time off options, Running Aces Casino Hotel Racetrack offers a rewarding and supportive workplace for dedicated professionals seeking advancement in the hospitality industry.
Job Requirements
- Ability to obtain and maintain a Minnesota Class III Gaming License
- Experience in food and beverage management or related supervisory role
- Strong leadership and communication skills
- Capability to work evening into overnight shifts including weekends and holidays
- High school diploma or equivalent
- Ability to handle confidential information
Job Qualifications
- Excellent verbal and written communication skills
- Ability to handle multiple projects simultaneously, including organizational skills
- Ability to set priorities for Department
- Ability to handle confidential information
- Ability to deliver feedback to people with varying levels of experience
Job Duties
- Enforces performance standards, policies and procedures in the Food & Beverage Department to ensure compliance with Company expectations
- Responsible for scheduling, training and performance management of Food & Beverage employees to ensure staff's compliance with all customer service and operational needs
- Ensure all day-to-day operations run in the most efficient way possible
- Reviews and approves all recommendations to hire, transfer, suspend, promote, discharge, evaluate, assign and discipline all Food & Beverage employees in a fair and equitable manner
- Maximizes cost effectiveness within the Department, by creating and ensuring compliance with established budget, labor and revenue benchmarks
- Responsible for the intake, review and action of customer complaints in Food and Beverage
- Monitors and evaluates job performance of Food and Beverage employees and managers, to provide feedback and coaching in order to enhance skills
- Escalates operational deficiencies to Director of Food & Beverage
- provides suggestions from leadership team on recommendations for improvement
- Sets priorities for the Food and Beverage team
- Special projects and other tasks as needed by Director of Food & Beverage
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
Your Profile Is Visible To Hiring Managers Across OysterLink.
We'll match you with best jobs
Get job offers faster
Search For More Opportunities:
How Candidates Get Hired Faster
Apply to 2–3 similar roles
Complete profile & get best matches
Check new opportunities daily
