F&B Outlets Manager (Hudson's Market)

Charleston, SC, USA|

Job Overview

Benefits

Health Insurance

Dental Insurance

Paid Time Off

Retirement Plan

Employee Discounts

flexible schedule

Career Development

Job Description

Wild Dunes Resort is a premier oceanfront destination known for its picturesque views, exceptional guest services, and diverse array of amenities. Located on the beautiful Isle of Palms, South Carolina, this resort offers a unique blend of coastal charm and modern luxury. Wild Dunes prides itself on delivering a memorable experience to visitors through its golf courses, spas, dining options, and recreational activities. The resort's commitment to excellence is evident in every aspect of its operations, making it a sought-after location for both leisure and business travelers. Among its hospitality offerings, Wild Dunes features signature food and beverage outlets designed to cater to the tastes and preferences of its guests with a focus on quality, service, and local flavor.

The Food & Beverage (F&B) Outlets Manager at Wild Dunes Resort plays a critical role in maintaining and enhancing the guest experience within the resort’s distinctive grab-and-go and retail-style outlets under the banner of Hudson’s Market. This leadership position involves overseeing daily operations across three separate locations, ensuring that all brand standards are consistently met and that product quality remains at the highest levels. The manager is responsible for creating a welcoming environment where guests can enjoy gourmet coffee, freshly made sandwiches, craft beer, wine, and locally curated goods, all offered with exceptional, personalized service. The ideal candidate is a highly organized, guest-focused professional with a passion for managing diverse teams within a high-traffic resort environment.

In addition to operational oversight, this role requires a hands-on approach to managing team members including hiring, training, scheduling, and providing ongoing coaching to foster an enthusiastic and collaborative work culture reflective of Wild Dunes’ core values. The manager also directs financial management efforts such as budgeting, inventory control, and sales monitoring, implementing strategies that drive revenue and maintain profitability. Maintaining compliance with food safety regulations and resort standards, alongside ensuring maintenance of equipment and facilities, is another essential aspect of the role. This full-time position demands availability across flexible hours to support resort needs including mornings, evenings, weekends, and holidays. The F&B Outlets Manager is integral to delivering a seamless, enjoyable guest experience that brings the spirit of the local community into the heart of Wild Dunes Resort’s dining outlets, contributing significantly to the resort’s reputation of exceptional guest service and hospitality excellence.

Job Requirements

3+ years of supervisory or management experience in food & beverage, retail food service, or hospitality outlets
Experience in high-volume environments such as resorts, hotels, or airports
Strong leadership, organizational, and communication skills
Demonstrated ability to manage multiple outlets and teams simultaneously
Familiarity with POS systems, inventory management software, and Microsoft Office Suite
South Carolina ServSafe Alcohol Certification and ServSafe Food Protection Manager Certification (or ability to obtain upon hire)
Must be available to work a flexible schedule including mornings, evenings, weekends, and holidays
Ability to stand, walk, lift, and carry up to 30 lbs. for extended periods

Job Qualifications

3+ years of supervisory or management experience in food & beverage, retail food service, or hospitality outlets
Experience in high-volume environments such as resorts, hotels, or airports
Strong leadership, organizational, and communication skills
Demonstrated ability to manage multiple outlets and teams simultaneously
Familiarity with POS systems, inventory management software, and Microsoft Office Suite
South Carolina ServSafe Alcohol Certification and ServSafe Food Protection Manager Certification (or ability to obtain upon hire)
Experience with both retail and fast-casual food operations
Knowledge of Hyatt brand standards and systems
Hospitality or business management degree
Passion for curating unique guest experiences and local products

Job Duties

Lead all operational aspects of Hudson’s to ensure a seamless and enjoyable experience for guests and homeowners
Maintain a clean, welcoming, and well-stocked environment in each outlet at all times
Ensure product presentation and freshness meet Wild Dunes and Hyatt standards
Collaborate with culinary and purchasing teams to maintain quality grab-and-go offerings and retail selections
Manage POS accuracy, signage, merchandising, and seasonal promotions
Maintain detailed knowledge of resort offerings to support guest inquiries and cross-promote amenities
Hire, train, and supervise a team of outlet attendants, baristas, cashiers, and supervisors
Create weekly schedules aligned with forecasted business demands
Provide regular coaching, training, and performance feedback
Foster a positive and collaborative team culture consistent with Wild Dunes’ Core Values
Manage labor and inventory to meet or exceed departmental budget goals
Monitor daily sales, cost of goods, and operating expenses
Implement strategies to drive incremental revenue through upselling, promotions, and guest engagement
Maintain strong vendor relationships and manage inventory ordering cycles
Ensure outlets meet all local, state, and Hyatt food safety standards
Conduct routine audits of food handling, sanitation, and guest safety practices
Maintain all equipment in working order and coordinate repairs as needed