F&B Manager/Nightlife/Bars

This position is with a reputable full-service restaurant focused on delivering exceptional guest experiences through outstanding food quality, service, and atmosphere. The establishment prides itself on maintaining the highest standards of cleanliness, safety, and operational efficiency to ensure a positive dining environment. The restaurant operates in a fast-paced setting where customer satisfaction and profitability are paramount. The Food and Beverage (F&B) Manager plays a vital role in overseeing restaurant operations, ensuring that all aspects from service delivery to health and safety protocols meet the venue's stringent standards. Employment type is full-time with an expectation to work a variety of shifts that accommodate the restaurant's operational needs.

The F&B Manager is responsible for directing overall restaurant operations in a manner that supports sales goals, guest satisfaction, and profitability. This role requires proactive leadership to maintain a friendly and efficient service atmosphere, with a strong presence on the floor during service hours. The Manager engages with staff and guests directly, promoting positive relations and a seamless dining experience. Key responsibilities include managing front-of-house (FOH) staff schedules to align with sales forecasting and labor control objectives, overseeing inventory and cost controls, and ensuring compliance with all health, safety, and alcohol service regulations. The Manager also fosters a culture of continuous training and development, regularly conducting team training sessions to uphold service quality. Attention to detail is critical as the Manager monitors cleanliness and organization of the entire venue, both interior and exterior, and manages vendor relations concerning equipment maintenance and repairs.

Additionally, the F&B Manager handles guest communication, particularly with VIPs, ensuring personalized service by tracking preferences and communicating key information to staff. This role also includes utilizing hospitality management systems such as hotSOS for inputting orders, handling complaints, and maintaining reservation reports. Managing online presence through menu updates and monitoring online reviews to engage with guest feedback is another important aspect of the role. The ideal candidate is passionate about delivering extraordinary service, able to thrive in a high-energy environment, and skilled in multitasking and detailed planning. Exceptional interpersonal and communication skills are required to work effectively with both the team and guests, maintaining professionalism and flexibility in a dynamic restaurant setting. Physical stamina is essential, as the role involves standing and moving throughout shifts and handling up to 35-pound loads. This comprehensive role is critical to the restaurant's ongoing success and guest satisfaction.