You're Viewing 1 Of 95,000+ Jobs On OysterLink
New hospitality jobs added daily. Browse by role, pay, or location.
Job Overview
Employment Type
Full-time
Work Schedule
Rotating Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Training and Development
Employee assistance program
Job Description
The Alibi Lounge is part of a larger hotel establishment operating within the hospitality industry. As a well-established and vibrant lounge situated inside a dynamic hotel environment, it serves a diverse customer base including hotel guests and local visitors. The hotel operates around the clock, providing service 24 hours a day, 7 days a week, which necessitates a flexible and dedicated management approach to meet fluctuating operational demands and maintain continuous top-quality service standards. The ambiance, customer experience, and service efficiency are all critical factors for its success, making it paramount that the Alibi Lounge Manager possesses strong leadership, management... Show More
Job Requirements
- Minimum 2-3 years food and beverage or hotel experience in a leadership role
- ability to work under pressure and deal with stressful situations during busy periods
- physical ability to transport up to 30 lbs through a crowded room continuously
- constant standing and walking required
- frequent bending, stooping, twisting, reaching, and walking required
Job Qualifications
- Minimum 2-3 years food and beverage or hotel experience in a leadership role
- thorough knowledge of food outlet operations including food and beverage, supervisory aspects, service techniques, and guest interaction
- knowledge of all state, federal, and corporate liquor regulations pertaining to serving alcoholic beverages
- ability to work under pressure and deal with stressful situations during busy periods
- ability to operate equipment such as bar taps, slush machines, and dishwashers
Job Duties
- Ensure that each guest receives outstanding guest service by providing a guest friendly environment including greeting and acknowledging every guest
- maintain outstanding standards, solid product knowledge, and all components of guest service
- maintain a favorable working relationship with all company associates to promote a positive working environment
- attend BEO, staff, and department meetings
- analyze and monitor day-to-day operation reports, monthly and yearly financial statements, and labor costs
- perform special projects as assigned by GM and/or F&B Director
- handle planning and execution of hotel sponsored events
- taste food and beverage products to ensure quality and consistency
- market ideas and promotions in the department
- monitor F&B POS systems and report discrepancies or outages
- support entire food and beverage operation including supervising other areas, handling special projects, running promotions
- effectively control the flow of customers and interaction between front and back of house throughout service
- ensure par stock levels are maintained by calculating inventory, ordering and retrieving supplies, and stocking shelves
- ensure maintenance of equipment by calling for repairs and training staff on proper use
- ensure team members maintain brand standards and high levels of customer service
- handle all customer inquiries in an appropriate and professional manner
- maintain outlet scheduling and payroll
- organize and conduct pre-shift meetings communicating pertinent information such as house count, daily specials, service training, and menu changes
- ensure cleanliness and workplace safety in the department
- adhere to all company policies and procedures
- follow safety rules and procedures
- know property emergency response procedures and equipment
- perform any related duties as requested by manager
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
Don't Stop At One Job - There's More
Create a free profile
We'll match you with best jobs
Get job offers faster
Search For More Opportunities:
More Jobs Like This: