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Job Overview
Employment Type
Full-time
Work Schedule
Flexible
Weekend Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Training and Development
Employee wellness programs
Job Description
Our company is a leading entertainment and hospitality provider, specializing in food and beverage operations within a dynamic, fast-paced environment such as casinos and event venues. We pride ourselves on delivering exceptional experiences to a diverse and discerning clientele through our non-catered, front-of-house food and beverage service outlets. Our establishments range from elegant restaurants and casual dining spaces to concessions and players' clubs, all operating with a strong emphasis on quality, safety, and customer satisfaction. We operate in an environment that requires strict adherence to regulatory compliance including health codes, liquor licensing, and labor laws. As an employer, we are... Show More
Job Requirements
- Bachelor's degree or relevant experience in lieu of education
- Minimum 3 years supervisory experience in food and beverage
- Knowledge of regulatory compliance in food and beverage operations
- Experience managing inventory control and supplier relations
- Ability to operate and troubleshoot POS systems
- ServSafe Food Handler Certification or ability to obtain within first month
- Oklahoma ABLE license or ability to obtain upon hire
- Ability to pass background check and licensing requirements
- Ability to complete pre-employment drug test with negative result
- Strong communication and leadership skills
- Ability to work flexible and irregular hours including evenings, weekends, and holidays
- Must be able to work in a smoke-filled casino environment
- Ability to lift up to or over 30 lbs
- Effective conflict resolution skills
- Willingness to assist in all areas of restaurant operations as needed
Job Qualifications
- Bachelor's degree in Food Service Management, Hospitality Management, or related field
- 3+ years of leadership or supervisory experience in food and beverage operations
- Knowledge of food service and beverage regulatory compliance requirements
- Experience in inventory control and supplier management
- Familiarity with purchasing, pricing, and cost control systems
- Strong computer skills including Microsoft Office, Time Keeping, and HRIS systems
- Expertise in operating and training staff on POS systems
- Financial acumen for budget and expense management
- Strong organizational, prioritization, and conflict resolution skills
- Ability to develop strategies for enhancing guest experience
- Proficient in operational software including inventory management and scheduling
- Ability to work flexible schedules including weekends and holidays
Job Duties
- Identify and delegate responsibilities to shift leaders and staff to ensure objectives are met and excellent service is consistently achieved
- Monitor and control operational costs including food, beverage, and labor expenses
- Review operations and staff to identify problems, concerns, and opportunities for improvement
- Lead weekly management meetings and daily pre-shift meetings for clear communication
- Make hiring and firing decisions in collaboration with management
- Manage all outlets to meet or exceed standards in food quality, safety, and cleanliness
- Oversee and manage Point-of-Sale (POS) system implementation, training, and troubleshooting
- Conduct regular performance reviews and provide coaching and feedback
- Develop and enforce operational policies, procedures, and training programs
- Ensure adherence to all applicable regulations including health codes and liquor licensing
- Address customer concerns and feedback promptly and professionally
- Maintain teamwork with food and beverage management and other departments
- Follow and enforce company policies including cash handling and safety/security measures
- Assist in various restaurant functions when staffing constraints arise
- Ensure cleanliness and hygiene standards are consistently met
- Prepare financial reports, track revenue, and analyze profitability
- Maintain and update inventory counts and manage supply ordering and storage
- Ensure all certification and licensing requirements are current
- Determine work procedures, prepare schedules, and expedite workflow
- Perform other duties as assigned
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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