F&B Manager

Dolphin Hotels is a renowned hospitality establishment dedicated to enhancing the well-being of its guests by offering a refreshing environment, thoughtful amenities, and revitalizing programming. With a strong focus on helping travelers maintain control and feel their best even while on the road, Dolphin Hotels places exceptional emphasis on supportive attitudes, anticipatory services, and extensive knowledge to assist guests throughout their stay. This commitment to guest wellness and satisfaction has positioned Dolphin Hotels as a leader in providing memorable and rejuvenating travel experiences. The company culture encourages positivity, adaptability, and a genuine interest in the well-being of those around, creating a workplace where employees can thrive and contribute meaningfully to the overall guest experience.

The Assistant Restaurant Manager role at Dolphin Hotels is pivotal in ensuring the successful daily operation of the on-site restaurant. This position is responsible for maintaining high standards of guest service and food and beverage quality, directly impacting the overall guest experience. Reporting to senior management, the Assistant Restaurant Manager oversees operational management which includes staffing, inventory, and compliance with health and safety regulations. This role requires a hands-on approach in managing the restaurant’s front-of-house and back-of-house teams, facilitating training and development, conducting performance evaluations, and fostering a collaborative work environment that promotes continuous improvement. The incumbent also leverages the Micros POS system for order management and ensures efficient operations within the restaurant.

Financial acumen is essential for this position, as the Assistant Restaurant Manager implements cost control measures to optimize profitability. This involves meticulous inventory management, ordering supplies and equipment, negotiating vendor contracts, and monitoring product quality to ensure consistency. Guest satisfaction remains a core focus, with responsibilities including addressing guest feedback promptly, developing programs to boost customer loyalty, and maintaining exceptional service standards.

Additionally, the Assistant Restaurant Manager collaborates with the marketing team to create promotional campaigns that keep the restaurant competitive and appealing to diverse clientele. Monitoring market trends and adjusting strategies accordingly ensures the restaurant’s continued growth and success within the hospitality market.

Physically, the role requires the ability to perform a variety of tasks including sitting, standing, walking, bending, and lifting boxes weighing up to 50 pounds. Visual acuity is important for operating computer systems and conducting inspections to maintain quality standards. Effective communication skills for talking and listening are also necessary to succeed in this dynamic and fast-paced environment.

Overall, Dolphin Hotels seeks an experienced, hands-on Assistant Restaurant Manager with a minimum of two years of managerial experience in the restaurant industry. Strong leadership and team-building skills, particularly in fostering a fine-dining culture, are essential for this role. Candidates who are positive, adaptable, and passionate about guest well-being will find a rewarding career path with Dolphin Hotels, where together, the team rises to deliver excellence in hospitality.