F&B Front of House Supervisor - 20th Hole

Black Desert Resort is an ultra-premium destination located in the stunning natural beauty of Southern Utah. Renowned for its world-class accommodations, championship golf, curated dining experiences, and exceptional guest service, this resort offers a luxury escape for visitors seeking both relaxation and adventure. The resort's dedication to excellence is reflected not only in its amenities but also in the commitment of its team to provide memorable experiences for every guest.

One of the resort's premier dining venues is the 20th Hole restaurant, a casual yet refined establishment overlooking the iconic red rock formations of Ivins, Utah. This restaurant offers handcrafted cuisine in a vibrant, social atmosphere, making it a favored spot for both locals and visitors. The 20th Hole combines impeccable food quality with attentive and personalized service, ensuring a unique dining experience that complements the overall upscale environment of Black Desert Resort.

The role of the Food & Beverage Front of House Supervisor at the 20th Hole restaurant is integral to maintaining the high standards that guests expect. This position involves assisting in the management of the day-to-day front-of-house operations to guarantee a seamless service flow and a welcoming environment. As a leader within the restaurant team, the supervisor supports servers, hosts, and support staff by offering guidance, training, and mentorship, promoting accountability and teamwork.

This hands-on supervisory role requires excellent communication skills, a positive and approachable demeanor, and a genuine passion for hospitality. The supervisor is responsible for fostering a positive work environment during service periods by actively participating in service as needed, coordinating team schedules, and managing breaks. They also oversee the overall guest experience by addressing service recovery issues and escalating significant concerns to the General Manager.

In addition to managing daily operational tasks, the supervisor ensures compliance with safety and cleanliness standards while collaborating closely with kitchen and bar teams to enhance food and beverage flow. They handle opening and closing duties and conduct shift preparations that include reviewing reservations and special guest requests, ensuring that the team is well-prepared to deliver exceptional service consistently.

This full-time, year-round position offers competitive pay between $22 and $24 per hour, with compensation tailored based on individual skills and experience. It also provides opportunities for professional growth within restaurant and beverage operations leadership, making it ideal for candidates seeking to advance their career in luxury hospitality. Working at Black Desert Resort means joining a dynamic and fast-paced team within a prestigious resort environment where the focus is on delivering luxury and excellence.

Joining Black Desert Resort as the 20th Hole Food & Beverage Front of House Supervisor offers numerous benefits, including comprehensive health insurance, a 401K plan with company match, paid time off, an employee dining room, exclusive resort discounts, and a complimentary employee hotel stay program. This role requires availability for a flexible schedule that includes evenings, weekends, and holidays, reflecting the busy nature of the hospitality industry and the resort's commitment to service excellence.