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Fairway - Food Service Manager

Job Overview

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Compensation

Hourly
Range $19.00 - $20.50
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Work Schedule

Flexible
Day Shifts
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Training and development programs
Career advancement opportunities

Job Description

ShopRite is a well-established supermarket chain known for its commitment to quality products, exceptional customer service, and community engagement. Operating in multiple locations including New York, New York, ShopRite is dedicated to providing a superior shopping experience while maintaining the highest standards of food safety and employee satisfaction. The company values its associates and continuously invests in their development, ensuring a supportive and dynamic work environment. As part of a leading grocery retail group, ShopRite integrates innovative technology and operational best practices to meet the evolving needs of its customers and to remain a competitive force in the food service sector.

The Food Service Department Manager role at ShopRite represents a vital leadership position responsible for directing and supervising all functions and activities within this department. Reporting directly to the General Store Manager, the manager plays a crucial role in achieving key department goals including sales, profitability, customer experience, and associate engagement. This position demands a hands-on leader capable of maintaining rigorous safety and compliance standards, ensuring the consistent delivery of high-quality food service products and fostering a positive work culture among associates. The manager is empowered to lead onboarding, training, and development efforts for the team while overseeing day-to-day operations such as inventory management, product presentation, and regulatory compliance. With a focus on operational efficiency and maintaining a safe, organized, and attractive department, the Food Service Department Manager is fundamental to the store’s success and its reputation for excellence. This is a full-time position based in New York, New York, offering a competitive salary aligned with industry standards and opportunities for career progression within the company.

Job Requirements

  • Ability to stand and walk for the duration of the shift
  • Ability to lift and move merchandise up to 60 lbs
  • Ability to work in varying temperatures and tolerate dust and cleaning agents
  • Ability to climb ladders for inventory purposes
  • Ability to interact with customers in a friendly manner
  • Ability to work cooperatively with others
  • Ability to comply with all time and attendance policies
  • Ability to lead and engage associates to achieve goals

Job Qualifications

  • Proficient reading, writing, speaking, analyzing, interpreting, and understanding of English
  • Basic math skills
  • Ability to perform basic computer functions
  • Leadership experience in food service or retail environment
  • Knowledge of food safety and handling procedures
  • Strong communication and interpersonal skills
  • Ability to supervise and motivate a team effectively

Job Duties

  • Direct and supervise all food service department functions and activities to meet sales and profit goals
  • Ensure compliance with food safety standards and company policies including HAACP and HAZCOM programs
  • Maintain a clean, organized, and safe work environment according to department QA standards
  • Greet customers and provide prompt, courteous service while promoting current charitable campaigns
  • Oversee the onboarding, training, and development of department associates, providing feedback and fostering teamwork
  • Monitor product presentation including stocking, rotation, pricing accuracy, and signage compliance
  • Manage department operations including invoice verification, inventory control, staffing, and adherence to labor regulations

Job Criteria

Experience

Mid Level (3-7 years)


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