CloudKitchens logo

Facility Operations Runner, Williamsburg

Job Overview

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Employment Type

Full-time
Part-time
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Compensation

Hourly
Range $16.50 - $21.00
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Work Schedule

Flexible
Day Shifts
Weekend Shifts
Night Shifts
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Benefits

flexible schedule
Paid sick time
Growth opportunity
Medical insurance
Dental Insurance
Vision Insurance
Life insurance
Disability insurance
accident insurance
critical illness insurance
Hospital Indemnity insurance
supplemental life insurance
Health savings account
flexible spending accounts
Pet Insurance Discount
401k
Time Off
Paid vacation time
Paid holidays
paid bereavement leave
Paid parental leave

Job Description

CloudKitchens is a pioneering technology startup that is revolutionizing the food delivery industry by creating an innovative platform that connects restaurants, food delivery services, and customers efficiently. Established with the vision to optimize the way food is delivered, CloudKitchens operates cloud kitchens, also known as ghost kitchens or virtual kitchens, that are specially designed to prepare food exclusively for delivery. This model enables restaurant partners to expand their reach without the costs associated with traditional brick-and-mortar establishments, facilitating quicker delivery times and improved customer satisfaction. Known for its dynamic and fast-paced work environment, CloudKitchens fosters innovation, collaboration, and growth opportunities for its team members. The company is committed to supporting a flexible work schedule and creating a supportive environment that helps individuals thrive and succeed in their roles. CloudKitchens offers competitive compensation with hourly rates ranging between 16.50 and 21.00 dollars based on experience and qualifications, making it an attractive opportunity for both part-time and full-time employees. The company values diversity and encourages applicants from various backgrounds to join its innovative team.

As a Facility Operations Associate at CloudKitchens, you will play a critical role in ensuring the seamless flow of food orders within the facility, contributing significantly to the overall customer experience. You will be responsible for accurate handling and transportation of food orders from kitchens to the central processing area, ensuring orders are managed efficiently with precision scanning and smart handoffs. Your role will also include vital administrative duties such as maintaining cleanliness, solving operational issues as the go-to problem solver, and supporting the facility team. This position requires excellent communication skills as you act as a bridge between CloudKitchens, restaurant partners, and delivery drivers, helping foster strong working relationships. The position demands physical capability to lift items up to 50 pounds and navigate stairs, as well as the ability to multitask and adapt in a fast-paced environment. The role offers shift flexibility across weekdays, weekends, day, and night shifts, with expected hours ranging from 15 to 40 hours per week. CloudKitchens promotes growth opportunities and values employees contributing to its goal of reshaping the future of food delivery by delivering outstanding service to restaurant customers and drivers alike. The Facility Operations Associate position is both rewarding and essential, perfect for individuals seeking a role that combines operational responsibilities with impactful customer service in a rapidly evolving industry.

Job Requirements

  • no experience required
  • ability to lift up to 50 pounds and navigate stairs
  • availability to work shifts including weekdays and weekends during day and night
  • excellent communication skills
  • positive attitude
  • ability to multitask and solve problems independently
  • ability to work in person at designated facility

Job Qualifications

  • ability to lift up to 50 pounds and navigate stairs
  • excellent organizational and multitasking skills
  • independent problem-solving ability
  • effective communication skills in person and electronically
  • positive attitude in a fast-paced environment
  • previous experience in customer service, food service, or delivery app drivers are usually a good fit

Job Duties

  • organize and transport food orders with accurate scanning and smart handoffs
  • handle admin duties, maintain clean facilities, and be the go-to problem solver
  • create a community bridge between CloudKitchens, restaurant partners, and drivers
  • be the reliable face of our business
  • retrieve orders from kitchens to central processing
  • provide outstanding service to the facility team, restaurant customers, and drivers

Job Criteria

Experience

No experience required


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