CloudKitchens logo

Facility Operations Runner, Decatur

Job Overview

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Employment Type

Full-time
Part-time
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Compensation

Hourly
Range $12.00 - $19.00
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Work Schedule

Flexible
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Benefits

flexible schedule
Paid sick time
Growth opportunity
Medical insurance
Dental Insurance
Vision Insurance
Company-paid Life Insurance
short-term disability insurance
long-term disability insurance
Voluntary Accident Insurance
Voluntary critical illness insurance
voluntary hospital indemnity insurance
Optional supplemental life insurance
Health savings account
flexible spending accounts
Pet Insurance Discount
401(k) retirement plan
Paid vacation time
Paid holidays
paid bereavement leave
Paid parental leave

Job Description

CloudKitchens is a pioneering tech startup revolutionizing the food delivery industry by providing innovative solutions that optimize and streamline the process of getting meals from restaurants to customers quickly and efficiently. Operating as a tech-enabled shared kitchen platform, CloudKitchens empowers restaurant partners, delivery drivers, and facility teams to work seamlessly in a fast-paced environment focused on exceptional customer service and operational excellence. The company prides itself on its dynamic work culture, commitment to innovation, and an inclusive environment where employees are encouraged to grow and contribute to shaping the future of food delivery.

CloudKitchens is currently seeking to hire a Facility Operations Associate to join their team at the Decatur Food Hub location. This role offers both part-time and full-time employment opportunities with hourly pay ranging from $12.00 to $19.00. Candidates with no previous experience are welcome, as the company values a positive attitude and strong work ethic. The Facility Operations Associate will be a critical member of the team responsible for maintaining efficient food order flow, handling administrative tasks, ensuring cleanliness and safety within the facilities, and acting as a reliable point of contact between CloudKitchens, its restaurant partners, and drivers.

As a Facility Operations Associate, individuals will be tasked with organizing and transporting food orders by accurately scanning and managing smooth handoffs to delivery personnel. They will also be expected to troubleshoot operational issues promptly and provide top-tier service to customers and staff alike. This role demands excellent organizational skills, the ability to multitask, and effective communication capabilities both in person and electronically. Additionally, applicants should be comfortable lifting up to 50 pounds and navigating stairs regularly as part of their daily responsibilities.

The position offers flexible scheduling options with shifts available seven days a week, from morning to night, ensuring compatibility with various personal schedules. Expected weekly hours can range from a minimum of 15 hours up to 40 hours for full-time employees. The work setting is physically engaging and takes place within a quick service and fast-food restaurant environment. CloudKitchens also supports employee growth by offering opportunities for advancement within the company.

Full-time employees enjoy comprehensive benefits including medical, dental, and vision insurance with multiple plan choices, company-paid life and disability insurance, voluntary insurance options such as accident and critical illness coverage, health savings and flexible spending accounts, pet insurance discounts, and a 401(k) retirement plan. Paid time off policies include paid vacation, sick time, bereavement, parental leave, and recognized holidays, making this role a well-rounded opportunity for candidates looking for both immediate income and long-term career development.

Joining CloudKitchens as a Facility Operations Associate means becoming part of a forward-thinking organization that values teamwork, innovation, and dedication to creating exceptional food delivery experiences for customers. This role is ideal for individuals who thrive in a fast-paced environment and are eager to help build a community bridge between various stakeholders while contributing to the growth of a rapidly expanding startup.

Job Requirements

  • High school diploma or equivalent preferred
  • Ability to lift up to 50 pounds
  • Experience with multitasking and organization
  • Strong problem-solving skills
  • Effective verbal and written communication skills
  • Positive attitude and ability to work in a fast-paced environment
  • Availability to work flexible shifts including mornings, evenings, and weekends

Job Qualifications

  • Ability to lift up to 50 pounds and navigate stairs
  • Excellent organizational and multitasking skills
  • Independent problem-solving ability
  • Effective communication skills in person and electronically
  • Positive attitude in a fast-paced environment
  • Previous experience in customer service, food service, or delivery app driving is a plus

Job Duties

  • Organize and transport food orders with accurate scanning and smart handoffs
  • Handle admin duties
  • Maintain clean facilities
  • Be the go-to problem solver
  • Create a community bridge between CloudKitchens, restaurant partners, and drivers
  • Be the reliable face of our business
  • Retrieve orders from kitchens to central processing
  • Provide outstanding service to the facility team, restaurant customers, and drivers

Job Criteria

Experience

No experience required


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