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Expeditor (Rock & Brews)

Job Overview

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Employment Type

Full-time
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Compensation

Hourly
Exact $17.13
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Work Schedule

Day Shifts
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Benefits

Health Insurance
Paid Time Off
Employee Discounts
Retirement Plan
flexible schedule
Onsite training

Job Description

The hiring establishment is a vibrant and guest-focused restaurant known for its commitment to delivering exceptional service and creating memorable dining experiences. This restaurant prides itself on fostering a positive organizational culture guided by core values that emphasize dedication, attention to detail, and a warm, welcoming atmosphere. It is an establishment that values ambition and the passion for serving guests, making it an ideal workplace for individuals who want to grow their careers in the hospitality industry.

The restaurant is currently looking to add an Expeditor to their team, a pivotal role that acts as the core support staff within the restaurant. The position is full-time with a starting wage of $17.13 per hour, with wages potentially higher based on relevant experience. The Expeditor is essential in ensuring smooth communication between the kitchen and front-of-house staff, which results in a seamless and superior dining experience for every guest. With responsibilities spanning table maintenance, bussing, running food, and assisting both wait staff and barbacks, this role requires a person who thrives in a fast-paced environment and takes pride in delivering outstanding service.

The Expeditor’s duties encompass setting up and maintaining various stations within the restaurant, including the expedition side of the line and server station drink areas. This involves managing stocks, requisitioning supplies, and assisting the service team in table upkeep. Additionally, the Expeditor must be intimately familiar with the restaurant’s seating arrangements and food offerings, ensuring that every order is accurate and served according to the highest standards. Maintaining cleanliness and sanitation in compliance with food safety practices is a crucial part of the role, underlining the establishment’s commitment to health and safety.

This position requires an individual who is not only organized and detail-oriented but also an excellent communicator and team player. The Expeditor helps coordinate between kitchen staff and servers to uphold quality control and enhance guest satisfaction. They are tasked with clearing, resetting, and arranging tables promptly while also adhering to food safety protocols and assisting with side duties such as polishing silverware and preparing takeout orders.

Beyond the immediate operational tasks, the role contributes significantly to the restaurant's positive culture and the spirit of teamwork, making it a key player in the overall success of the establishment’s service operations. This is an excellent opportunity for someone eager to embrace a dynamic environment with endless career possibilities. If you have a passion for hospitality, enjoy working in a collaborative setting, and are committed to excellence, this Expeditor role offers a rewarding career path in a well-respected restaurant setting.

Job Requirements

  • High school diploma or equivalent
  • Valid Food Handler's card or ability to obtain onsite certification
  • Ability to stand and move quickly for extended shifts up to 10 hours
  • Ability to lift up to 50 pounds
  • Willingness to work in a smoking environment
  • Commitment to adhere to company health and safety protocols
  • Excellent interpersonal and communication skills

Job Qualifications

  • High School Diploma / GED
  • Recognized Equivalent of a High School Diploma (RED) or Foreign High School Diploma (FHD)
  • Must possess excellent interpersonal skills with an ability to foster a supportive and enabling team environment
  • Valid Food Handler's card (onsite certification provided)
  • Must be able to stand and move quickly for an 8-10-hour shift
  • Must be able to lift 50 lbs
  • Must be willing to work in a smoking environment
  • Must be willing to adhere to company health and safety measures

Job Duties

  • Promotes superior guest service
  • Maintains and perpetuates a positive organizational culture according to the principles of the Spirit of Talin and the Core Values of ilani
  • Set up and maintain the expedition side of the line
  • Set up and maintain server station drink receptacles including filling ice
  • Maintain stock of all NA beverage and paper goods
  • Bring up requisitions from the cage and warehouse and put items away to ensure organization
  • Take direction from servers and bartenders to assist in table maintenance
  • Communicate between the kitchen and the service staff to ensure quality and accuracy of orders
  • Know restaurant seat table and seat numbers no matter the configuration of tables
  • Clear, reset, and arrange tables as required
  • Ensure all sanitation and food safety practices are being followed by the FOH including but not limited to refreshing sanitizer buckets and practicing proper cleaning methods
  • Possess intimate knowledge of all food offerings to ensure consistency in product
  • Run food following proper service methods
  • Prepare left-over food for takeout as needed
  • Complete side duties as required including, but not limited to, polishing silverware, restaurant set up, and filling of condiments
  • Maintains confidentiality of sensitive information
  • Performs other duties as assigned

Job Criteria

Experience

No experience required


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