
Job Overview
Employment Type
Full-time
Part-time
Compensation
Hourly
Range $18.00 - $22.00
Work Schedule
Flexible
Benefits
competitive pay
flexible scheduling
Paid on the job training
Opportunities for advancement
Discounted meals
Employee Referral Program
Exclusive team member discounts
Closed on Thanksgiving and Christmas at most locations
401(k) retirement plan
Medical insurance
Dental Insurance
Vision Insurance
Paid sick leave
Job Description
P.F. Chang's is a renowned American restaurant chain known for its distinctive Asian-inspired cuisine, inviting ambiance, and exceptional dining experience. Established in 1993, P.F. Chang's has grown to become a favorite destination for food lovers who appreciate fresh ingredients, bold flavors, and a fusion of classic and contemporary dishes. The company emphasizes quality and creativity while ensuring that every guest feels valued and enjoys a memorable meal. P.F. Chang's has built a strong reputation not only for its food but also for its commitment to providing excellent customer service and creating a welcoming environment for all guests. The restaurant operates in diverse locations across the United States and internationally, catering to both dine-in and takeout customers. Being part of the hospitality industry, P.F. Chang's continually invests in its team members, offering opportunities for growth and development within a supportive workplace.
The role of an Expeditor, also referred to as Expo, at P.F. Chang's is a critical position that supports the restaurant's core mission of delivering craveable food and outstanding service to every guest. This position is available both full-time and part-time, with an hourly pay range between $18.00 and $22.00, depending on experience. The Expeditor acts as a vital link between the kitchen and the dining area by managing order accuracy, ensuring timely food delivery, and maintaining smooth communication across teams. The role requires someone who thrives in a fast-paced environment, has excellent multitasking abilities, and embodies strong customer service skills.
As an Expeditor, you will be responsible for coordinating food delivery with precision, managing ticket times to ensure meals are fresh and served within expected standards, and attending to guest needs proactively. Moreover, the role includes collaborating closely with managers to elevate guest experiences and uphold the high standards of P.F. Chang's hospitality. A successful Expeditor will also be diligent about maintaining cleanliness and operational standards, including conducting restroom checks and keeping an organized work environment. The position demands physical stamina, including the ability to stand for extended periods and perform tasks requiring lifting and bending.
Joining P.F. Chang's means becoming part of a passionate team motivated by the purpose 'To Celebrate Life. Family. Food.' The company offers a range of benefits such as competitive pay, flexible scheduling, paid on-the-job training, and a supportive culture that encourages growth from within. Eligible team members may also access medical, dental, vision insurance, a 401(k) retirement plan, and paid sick leave in qualifying jurisdictions. P.F. Chang's commitment to its employees ensures that they feel appreciated, rewarded, and empowered in their roles. Whether you're just starting your hospitality career or looking to advance, this position offers an excellent opportunity to learn, grow, and make a meaningful impact in a vibrant restaurant setting.
The role of an Expeditor, also referred to as Expo, at P.F. Chang's is a critical position that supports the restaurant's core mission of delivering craveable food and outstanding service to every guest. This position is available both full-time and part-time, with an hourly pay range between $18.00 and $22.00, depending on experience. The Expeditor acts as a vital link between the kitchen and the dining area by managing order accuracy, ensuring timely food delivery, and maintaining smooth communication across teams. The role requires someone who thrives in a fast-paced environment, has excellent multitasking abilities, and embodies strong customer service skills.
As an Expeditor, you will be responsible for coordinating food delivery with precision, managing ticket times to ensure meals are fresh and served within expected standards, and attending to guest needs proactively. Moreover, the role includes collaborating closely with managers to elevate guest experiences and uphold the high standards of P.F. Chang's hospitality. A successful Expeditor will also be diligent about maintaining cleanliness and operational standards, including conducting restroom checks and keeping an organized work environment. The position demands physical stamina, including the ability to stand for extended periods and perform tasks requiring lifting and bending.
Joining P.F. Chang's means becoming part of a passionate team motivated by the purpose 'To Celebrate Life. Family. Food.' The company offers a range of benefits such as competitive pay, flexible scheduling, paid on-the-job training, and a supportive culture that encourages growth from within. Eligible team members may also access medical, dental, vision insurance, a 401(k) retirement plan, and paid sick leave in qualifying jurisdictions. P.F. Chang's commitment to its employees ensures that they feel appreciated, rewarded, and empowered in their roles. Whether you're just starting your hospitality career or looking to advance, this position offers an excellent opportunity to learn, grow, and make a meaningful impact in a vibrant restaurant setting.
Job Requirements
- Must be at least 18 years old
- Previous relevant restaurant experience is preferred
- Have a current Food Handler's Card where applicable
- Ability to multi-task in a fast-paced teamwork environment
- Ability to learn and conduct side work required for each shift
- Knowledge of all chemicals used in the building
- Must be able to speak clearly and listen attentively to employees, dining room staff, management and guests
- Understanding of English language
- Excellent customer service skills and etiquette
- Flexibility to work a variety of shifts
- Comfortable standing for extended periods of time, able to lift up to 30 lbs and continuously bend, reach and twist
Job Qualifications
- High school diploma or equivalent preferred
- Previous relevant restaurant experience preferred
- Current Food Handler's Card where applicable
- Excellent customer service skills and etiquette
- Ability to communicate clearly in English
- Ability to multitask in a fast-paced teamwork environment
- Flexibility to work a variety of shifts
Job Duties
- Manage ticket times to ensure food is being delivered fresh and within ticket time standards
- Coordinate table visits with a manager when necessary to exceed guest expectations
- Send accurate orders to tables
- Ensure restroom checks are completed
- Communicate clearly and actively listen to employees, dining room staff, management, and guests
- Perform side work required for each shift
- Maintain knowledge of all chemicals used in the building
Job Criteria
Experience
No experience required
Job Location
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