Job Overview
Employment Type
Full-time
Work Schedule
Standard Hours
Benefits
Incredible travel perks
Employee Stock Purchase Program
Paid parental leave
Personalized caregiving support
Crisis concierge
Mental Health Resources
Generous Paid Time Off
health and welfare benefits
Financial security plans
Job Description
Hilton is a globally recognized leader in the hospitality industry, renowned for its commitment to delivering exceptional guest experiences and fostering an award-winning workplace culture. With more than 3 billion guests welcomed worldwide, Hilton remains true to its founding vision to fill the earth with the light and warmth of hospitality. Hilton operates a portfolio of world-class brands and continues to set new standards for the future of travel by prioritizing both guest satisfaction and team member development. The company has been repeatedly recognized on the World’s Best Workplaces list by Great Place to Work and Fortune, underscoring its dedication to providing not only memorable guest experiences but also an enriching and supportive work environment for its employees.
The role of Executive Steward at Hilton is pivotal in ensuring that the property maintains the highest standards of cleanliness, safety, and efficiency across all stewarding operations. This role demands a strategic leader who can oversee the coordination, distribution, and maintenance of essential food service items such as china, glassware, linen, and silverware. The Executive Steward ensures proper equipment maintenance and functionality, sets sanitation standards, and enforces compliance with health and safety regulations to uphold Hilton’s commitment to guest and team member wellbeing. Additionally, this position requires a keen focus on cost optimization, implementing strategies to monitor expenses while maintaining quality service within the department.
Beyond operational oversight, the Executive Steward plays a critical role in inspiring and developing the stewarding team. This involves supervising, coaching, mentoring, and conducting performance evaluations to build a motivated and high-performing workforce. Professional development opportunities and recognition of achievements are integral to this leadership role, aimed at retaining skilled team members and fostering a culture of excellence. Working at Hilton means embodying the company’s core values, including acting with integrity, inspiring leadership, teamwork, ownership, and a sense of urgency and discipline to impact every moment positively.
Joining Hilton as an Executive Steward offers more than just a job; it offers a career filled with opportunities for growth and professional fulfillment. Hilton supports its employees through a comprehensive suite of benefits such as travel perks, an employee stock purchase program, paid parental leave, caregiving and crisis support, mental health resources, generous paid time off, and various health and welfare benefits. Hilton’s culture of care extends beyond guests to ensure that team members thrive in all aspects of their lives. This role is ideal for individuals passionate about hospitality and leadership who want to contribute to an award-winning workplace and make a significant impact on the guest experience every day.
The role of Executive Steward at Hilton is pivotal in ensuring that the property maintains the highest standards of cleanliness, safety, and efficiency across all stewarding operations. This role demands a strategic leader who can oversee the coordination, distribution, and maintenance of essential food service items such as china, glassware, linen, and silverware. The Executive Steward ensures proper equipment maintenance and functionality, sets sanitation standards, and enforces compliance with health and safety regulations to uphold Hilton’s commitment to guest and team member wellbeing. Additionally, this position requires a keen focus on cost optimization, implementing strategies to monitor expenses while maintaining quality service within the department.
Beyond operational oversight, the Executive Steward plays a critical role in inspiring and developing the stewarding team. This involves supervising, coaching, mentoring, and conducting performance evaluations to build a motivated and high-performing workforce. Professional development opportunities and recognition of achievements are integral to this leadership role, aimed at retaining skilled team members and fostering a culture of excellence. Working at Hilton means embodying the company’s core values, including acting with integrity, inspiring leadership, teamwork, ownership, and a sense of urgency and discipline to impact every moment positively.
Joining Hilton as an Executive Steward offers more than just a job; it offers a career filled with opportunities for growth and professional fulfillment. Hilton supports its employees through a comprehensive suite of benefits such as travel perks, an employee stock purchase program, paid parental leave, caregiving and crisis support, mental health resources, generous paid time off, and various health and welfare benefits. Hilton’s culture of care extends beyond guests to ensure that team members thrive in all aspects of their lives. This role is ideal for individuals passionate about hospitality and leadership who want to contribute to an award-winning workplace and make a significant impact on the guest experience every day.
Job Requirements
- High school diploma or equivalent
- Minimum of 3 years experience in stewarding or related food service operations
- Proven leadership experience in a hospitality environment
- Strong understanding of sanitation, health and safety standards
- Ability to lead and motivate a team
- Effective communication skills
- Availability to work flexible hours including weekends and holidays
Job Qualifications
- High school diploma or equivalent
- Previous experience in stewarding or food service management
- Strong leadership and team development skills
- Knowledge of sanitation and safety regulations
- Ability to manage inventory and control costs
- Excellent communication and organizational skills
- Ability to work under pressure and problem-solve
Job Duties
- Oversee inventory control including coordination, distribution, storage and maintenance of china, glassware, linen and silverware
- Ensure proper maintenance and security of all food service equipment
- Set and enforce sanitation standards, oversee compliance with hygiene and safety regulations
- Monitor expenses and implement cost-saving strategies to optimize department costs
- Supervise, coach, and mentor stewarding team members, conduct performance evaluations and provide professional development opportunities
- Maintain compliance with health, safety, sanitation and alcohol awareness regulations
- Recognize team achievements and foster a high-performing team culture
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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