Job Overview

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Employment Type

Full-time
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Compensation

Salary
Range $90,000.00 - $117,000.00
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Work Schedule

Standard Hours
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
bonus eligibility
Training and Development

Job Description

Marriott International is a leading global hospitality company renowned for its commitment to excellence and guest satisfaction. With a rich legacy that spans decades, Marriott International operates a diverse portfolio of hotels and resorts worldwide, offering unique experiences tailored to every guest. Among its distinguished luxury offerings is JW Marriott, a brand celebrated for its sophisticated environments and exceptional service standards. JW Marriott properties, including the one located at 555 Canal St, New Orleans, Louisiana, showcase the finest in hospitality, blending luxury amenities with personalized service to create memorable stays for all visitors. As part of Marriott International's luxury portfolio, JW Marriott emphasizes associate well-being, fostering a work culture that supports growth, innovation, and camaraderie in a vibrant community. The company is deeply committed to equal opportunity employment and values diverse backgrounds, championing an inclusive workplace environment.

The role available is a full-time Management position within the Food and Beverage and Culinary category, specifically focusing on culinary leadership and kitchen operations at JW Marriott New Orleans. The salary range for this position is $90,000 to $117,000 annually, with eligibility for bonuses. The primary responsibility of this role is to exhibit culinary talents by personally performing daily kitchen tasks while leading and managing the kitchen staff. This management role requires oversight of all food-related functions, including banquets, room service, restaurants, bar/lounge, and employee cafeterias, alongside support areas such as dish room and purchasing.

This position involves direct supervision and development of culinary staff to ensure consistent delivery of high-quality food products that meet brand standards. The incumbent will ensure adherence to sanitation and food safety regulations, maintain purchasing and inventory control, and participate fully in financial management activities such as budgeting and controlling food costs. A significant function of the role involves setting clear performance goals and fostering an open, collaborative work environment that emphasizes mutual trust, respect, and cooperation.

The candidate will also be responsible for customer service excellence, constantly striving to modernize and improve service delivery to exceed guest expectations. This includes handling guest feedback, resolving complaints effectively, and empowering employees through training and coaching to provide exceptional hospitality. Human resource responsibilities are integral to the role, including conducting performance appraisals, managing disciplinary procedures, and ensuring fair treatment of employees, all within established company policies and standards.

Overall, this position requires a dynamic culinary leader passionate about mentoring, operational excellence, and delivering a superior guest experience while supporting a positive team culture in a luxury hospitality setting. The opportunity at JW Marriott New Orleans offers a chance to grow within a prestigious brand committed to both employee and guest satisfaction, making it an ideal environment for culinary professionals seeking to advance their management careers in hospitality.

Job Requirements

  • High school diploma or GED
  • Minimum six years culinary or food and beverage experience
  • OR two-year degree in Culinary Arts, Hotel and Restaurant Management, or related major
  • Minimum four years experience in culinary or food and beverage
  • Strong leadership abilities
  • Knowledge of food safety standards
  • Ability to manage budgeting and departmental expenses
  • Excellent communication skills
  • Capability to coach and mentor staff
  • Commitment to guest satisfaction and team collaboration

Job Qualifications

  • High school diploma or GED with six years of culinary or food and beverage experience
  • OR two-year degree in Culinary Arts, Hotel and Restaurant Management, or related field with four years of culinary or food and beverage experience
  • Proven leadership and supervisory skills in a culinary environment
  • Strong knowledge of food safety and sanitation protocols
  • Excellent communication and interpersonal abilities
  • Experience with budgeting and financial management in a food service setting

Job Duties

  • Provides direction for all day-to-day kitchen operations
  • Supervises and coordinates activities of cooks and food preparation workers
  • Develops and implements guidelines for purchasing and receiving
  • Monitors quality of raw and cooked food products to ensure standards are met
  • Ensures compliance with food handling and sanitation standards
  • Oversees menu development and food presentation
  • Handles guest feedback and resolves complaints while maintaining exceptional customer service
  • Leads, coaches, and mentors kitchen staff and direct reports
  • Manages department expenses including food cost and supplies
  • Participates in budgeting and staffing planning
  • Administers performance appraisal process and employee discipline
  • Ensures employee training and certification in food handling and sanitation

Job Criteria

Experience

Mid Level (3-7 years)


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