Executive Housekeeper

This position is offered by a well-established hospitality management company that takes pride in delivering exceptional guest experiences through dedicated service and quality accommodations. Recognized for its commitment to sustainability and operational excellence, the company operates numerous hotels that prioritize both guest satisfaction and environmentally responsible practices. As part of the HHM family, the company embraces core values such as People Are Our Capability, Hearts That Serve, Only Excellence, Stay Nimble, and Own It, fostering a dynamic and supportive work environment where employees are encouraged to grow and advance.

The role of Housekeeping Manager is crucial in maintaining the cleanliness, safety, and overall aesthetic appeal of guest rooms and public areas, ensuring a memorable experience for every guest. This leadership position involves managing housekeeping operations in alignment with established hotel and brand standards while emphasizing sustainability through the EarthView program. The Housekeeping Manager will play an active role in team management by interviewing, selecting, training, scheduling, coaching, and supporting associates to meet performance expectations and uphold the hotel’s reputation.

Beyond managing daily operations, the Housekeeping Manager will conduct inspections of guest rooms and public spaces to ensure they meet the highest standards of cleanliness and safety. This position requires proactive communication skills to address guest inquiries and resolve any complaints or concerns effectively. The manager will also oversee staff performance, coordinate schedules according to occupancy demands, manage inventory levels by placing timely orders, and handle all necessary paperwork related to departmental functions.

Policies and procedures must be developed and implemented to streamline operations and promote continuous improvement within the department. Attention to safety is paramount, with expectations for adherence to MSDS and OSHA standards, the use of protective equipment, and participation in safety committees. The position demands physical stamina due to the active nature of the job, including standing for long periods and performing tasks that involve lifting, bending, and other physical activities.

This role offers a clear potential career path from Area Executive Housekeeper to Assistant General Manager and ultimately to General Manager, providing ample opportunities for career advancement within the organization. The work schedule is flexible but may require working on holidays, weekends, and alternate shifts, reflecting the dynamic nature of the hospitality industry. Candidates who thrive in fast-paced environments, enjoy leading teams, and have a passion for maintaining exceptional cleanliness standards while fostering sustainability will find this position rewarding and impactful.