
Job Overview
Employment Type
Full-time
Compensation
Hourly
Range $16.75 - $26.50
Work Schedule
Standard Hours
Benefits
competitive salary
Health Insurance
Dental Insurance
Vision Insurance
Life insurance
401k with employer match
Paid Time Off
Uniforms Provided
team member hotel discount program
Job Description
Ascent Hospitality is a renowned hospitality management company with a diverse portfolio of hotels and a continuously growing pipeline of new properties and acquisitions. The company prioritizes people over numbers, emphasizing a culture that creates memorable experiences not only for its guests but also for its team members. At the core of Ascent Hospitality’s philosophy is the belief that teamwork and a unified purpose are essential to delivering exceptional guest service. The company values accomplished individuals who demonstrate a passion for serving others, possess strong communication skills, and thrive in environments that involve challenges and change. This approach has helped foster a work culture where team members feel valued, motivated, and aligned with the company’s mission of excellence in guest satisfaction and operational success.
Ascent Hospitality is currently seeking an experienced and uniquely qualified hospitality leader to fill the Executive Housekeeper position. This pivotal role entails overseeing and managing all Housekeeping operations within the hotel, ensuring high standards of cleanliness, service quality, and overall guest satisfaction. The Executive Housekeeper is instrumental in maintaining the hotel's product quality and is responsible for the efficient operation of both the Housekeeping and Laundry Departments. Collaboration with other hotel departments, especially maintenance and front office teams, is an integral aspect of the role to uphold seamless operational performance and support financial profitability.
In this leadership position, the Executive Housekeeper will be accountable for implementing and enforcing policies and procedures to align with local and company health, sanitation, and safety standards. The role involves budget management, inventory control, scheduling, and forecasting to optimize departmental resources and performance. Leadership duties include recruiting, training, coaching, and mentoring housekeeping staff to develop their skills and maintain high productivity standards. The Executive Housekeeper also ensures the proper use of cleaning chemicals and supplies and oversees the maintenance of Laundry equipment to avoid operational disruptions.
This role demands keen organizational and communication skills, a strong ability to handle team dynamics, and a commitment to fostering a positive work environment. Candidates must have prior supervisory or managerial experience, preferably in the hotel industry. The physical demands of the job require the ability to stand and walk for extended periods, handle various tasks requiring strength and flexibility, and maintain vigilance in high-stress situations.
The compensation package for this executive role is competitive, reflecting the company's commitment to attracting top-tier talent. Benefits include comprehensive health, dental, vision, and life insurance options, a 401k plan with employer matching, paid time off, uniforms provided, and access to a team member hotel discount program. By joining Ascent Hospitality as an Executive Housekeeper, a professional has the opportunity to contribute to a thriving company culture while advancing their career in a dynamic and supportive environment.
Ascent Hospitality is currently seeking an experienced and uniquely qualified hospitality leader to fill the Executive Housekeeper position. This pivotal role entails overseeing and managing all Housekeeping operations within the hotel, ensuring high standards of cleanliness, service quality, and overall guest satisfaction. The Executive Housekeeper is instrumental in maintaining the hotel's product quality and is responsible for the efficient operation of both the Housekeeping and Laundry Departments. Collaboration with other hotel departments, especially maintenance and front office teams, is an integral aspect of the role to uphold seamless operational performance and support financial profitability.
In this leadership position, the Executive Housekeeper will be accountable for implementing and enforcing policies and procedures to align with local and company health, sanitation, and safety standards. The role involves budget management, inventory control, scheduling, and forecasting to optimize departmental resources and performance. Leadership duties include recruiting, training, coaching, and mentoring housekeeping staff to develop their skills and maintain high productivity standards. The Executive Housekeeper also ensures the proper use of cleaning chemicals and supplies and oversees the maintenance of Laundry equipment to avoid operational disruptions.
This role demands keen organizational and communication skills, a strong ability to handle team dynamics, and a commitment to fostering a positive work environment. Candidates must have prior supervisory or managerial experience, preferably in the hotel industry. The physical demands of the job require the ability to stand and walk for extended periods, handle various tasks requiring strength and flexibility, and maintain vigilance in high-stress situations.
The compensation package for this executive role is competitive, reflecting the company's commitment to attracting top-tier talent. Benefits include comprehensive health, dental, vision, and life insurance options, a 401k plan with employer matching, paid time off, uniforms provided, and access to a team member hotel discount program. By joining Ascent Hospitality as an Executive Housekeeper, a professional has the opportunity to contribute to a thriving company culture while advancing their career in a dynamic and supportive environment.
Job Requirements
- High school education or equivalent
- Minimum six months related experience or training preferred
- Must be able to effectively lead a team of 15 or more employees
- Prior experience in supervisor or manager role
- Ability to apply basic principles and techniques of supervision
- Excellent communication and organizational skills
- Must be dependable and productive
Job Qualifications
- High school education or equivalent
- Some college preferred
- Minimum six months related experience or training preferred
- Prior experience in supervisor or manager role
- Previous experience in a hotel preferred
- Excellent communication and organizational skills
- Basic mathematical skills
- Ability to apply principles and techniques of supervision
- Ability to plan and organize the activities of others
- Ability to guide a group or individual to accomplish a task
- Ability to modify leadership style and management approach to reach goals
- Ability to effectively handle conflict in a team environment
- Ability to express ideas clearly in written and oral communications
Job Duties
- Ensure and maintain cleanliness, service and product quality standards are met for guest rooms, public space, offices, banquet/meeting/conference rooms in accordance with local and company health, sanitation and safety standards
- Lead, direct and administer all Housekeeping operations including systems use and management, budgeting and forecasting, inventory control, department management, policy and procedure implementation and enforcement and meeting participation and facilitation
- Monitor and develop team member performance including supervision and professional development, scheduling, coaching and counseling, evaluating performance and delivering recognition and rewards
- Recruit, interview and train team members
- Ensure proper usage of chemicals and cleaning supplies by monitoring usage, providing complete training for team members and ensuring proper labeling of hazardous supplies in accordance with federal, state, local and company regulations
- Create and post weekly schedule for Housekeeping and Laundry Team Members
- Physically check rooms made ready by Room Attendants to confirm readiness for guest check-in and update in the system
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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