Job Overview

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Compensation

Salary
Range $48,000.00 - $52,000.00
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Benefits

competitive compensation
Health Insurance
Dental Insurance
Vision Insurance
Paid Time Off
Retirement Plan
Tuition Reimbursement

Job Description

Bozzuto is a renowned real estate company specializing in designing, building, managing, and maintaining unique residential communities. With a firm commitment to excellence and a people-first philosophy, Bozzuto has established itself as a leader in the property management industry by fostering environments where residents, clients, and team members alike experience exceptional service and community spirit. The company thrives on a foundation of core values including concern, creativity, passion, and the pursuit of perfection, which inspire every team member to deliver extraordinary experiences and unlock their full potential. This commitment to quality, innovation, and inclusivity has shaped Bozzuto into a workplace where teamwork flourishes and individuals are empowered to make meaningful contributions and grow professionally. Bozzuto promotes a welcoming culture that encourages collaboration among its diverse talent pool, ensuring every resident and employee feels valued and at home.

The Executive Concierge role at Bozzuto plays a pivotal part in achieving the company’s mission to provide stellar resident experiences and maintain a sense of community, while showcasing leadership and operational expertise. This role involves both hands-on service delivery and team leadership, positioning the Executive Concierge as a key brand ambassador and problem solver within the residential community. The individual in this position is responsible for leading by example, mentoring resident services staff, and ensuring seamless service that makes every interaction personalized and memorable. By actively engaging prospects and residents and managing the community’s front-of-house operations, the Executive Concierge helps to create strong brand loyalty and resident retention. The role also involves organizing community events, maintaining impeccable service areas, managing social media presence, and fostering a friendly, inclusive environment where residents feel truly at home. This position offers an exciting opportunity for professionals with hospitality, retail, or travel experience to leverage their skills in a dynamic setting that values communication, detail orientation, and customer engagement. The salary range for this role is $48,000 to $52,000 annually with eligibility for additional bonus opportunities, reflecting the company’s commitment to recognizing employee contribution and dedication. Joining Bozzuto means becoming part of a close-knit community with access to competitive benefits and programs aimed at personal and career growth, all while contributing to a company with a deeply rooted culture of integrity and excellence.

Job Requirements

  • 2 plus years experience in a hospitality, retail, travel or hotel environment
  • proficiency in leveraging social media platforms including Facebook and Instagram
  • outstanding written and verbal communication skills
  • professional appearance
  • competency with multiple software, apps, and computer programs
  • strong attention to detail and ability to anticipate customer needs
  • customer-focused mindset
  • ability to lift up to 25 pounds

Job Qualifications

  • 2 plus years experience in a hospitality, retail, travel or hotel environment
  • proficient in leveraging social media platforms such as Facebook and Instagram, and a passion to create and deliver engaging and distinctive content
  • outstanding communication skills, both written and verbal
  • a sharp professional appearance
  • competent with various software, apps and computer programs
  • an eye for detail and a knack for anticipating a customer’s needs
  • a customer-focused mentality
  • ability to lift up to 25 pounds

Job Duties

  • Leading by example, living the standards and behaviors consistent with the core values and culture of Bozzuto
  • coaching, mentoring and providing training to other members of the resident services team
  • solving problems and providing timely assistance to residents and prospects with care
  • planning and executing meaningful events and activities that engage residents and foster a sense of community
  • building brand loyalty and achieving resident retention goals by ensuring a consistently positive experience and a meticulously cared for community
  • generating awareness, interest and excitement via social media
  • encouraging happy customers to share the love by writing reviews on social networking sites

Job Criteria

Experience

Mid Level (3-7 years)


Job Location

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