Job Overview

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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Paid training
Room for Advancement

Job Description

WaterStreet is a reputable restaurant known for its uncompromising commitment to quality, customer satisfaction, and community involvement. As a dining establishment that prides itself on delivering an outstanding culinary experience, WaterStreet sets high standards for food quality, cleanliness, teamwork, and operational excellence. Their approach emphasizes sourcing quality ingredients, maintaining rigorous food safety standards, and fostering a positive and productive working environment. With meticulous attention to detail and a focus on delivering consistent guest satisfaction, WaterStreet exemplifies what it means to run a guest-centric and quality-driven restaurant business.

The Food Quality Manager role at WaterStreet is a pivotal position designed to uphold and drive the restaurant's core value of QUALITY. This position is dedicated to managing food quality standards by ensuring that all ingredients, food preparation, presentation, and inventory management strictly adhere to the company’s exacting specifications and guidelines. The manager supervises kitchen operations from start to finish—checking product quality upon delivery, enforcing recipe adherence without shortcuts, accurately measuring and weighing ingredients, and maintaining proper inventory rotation and labeling.

Beyond managing operational standards, the Food Quality Manager leads, coaches, and develops the kitchen team by instilling a strong work ethic and the dignity of work. This includes ensuring adequate staffing, hiring skilled personnel, providing consistent training, and fostering a supportive yet disciplined environment that promotes teamwork and accountability. The manager acts as a role model in integrity, professionalism, and workplace demeanor, adapting swiftly to change and maintaining composure under pressure to create a calm and positive atmosphere.

Facility management is a critical aspect of the role, with responsibility for cleanliness, safety, health department compliance, and overall upkeep of the restaurant environment. The manager ensures that all health and safety regulations are exceeded, including proper food handling, sanitation practices, and safety training. They maintain secure operations by following policies related to inventory security and building safety.

Time management and planning skills are essential, as the Food Quality Manager organizes daily and long-term tasks, delegates effectively, prepares for high-demand periods, and approaches problems proactively by providing solutions, mediating conflicts, resolving guest complaints, and continuously seeking improvements to the business. The role demands financial accountability through managing inventory costs, portion control, pricing accuracy, and understanding profit and loss statements to maintain positive financial results.

Overall, this role is crucial for preserving WaterStreet’s reputation as a leader in food quality and customer satisfaction, demanding a hands-on leader committed to excellence, teamwork, and continuous development. The Food Quality Manager not only ensures operational success but also actively promotes the restaurant’s presence in the community, strengthening guest relationships and supporting corporate and civic initiatives.

Job Requirements

  • high school diploma or equivalent
  • previous experience in a supervisory kitchen role
  • ServSafe certification
  • knowledge of health department regulations
  • strong organizational skills
  • ability to train and develop staff
  • effective communication skills
  • ability to work flexible hours including weekends and holidays

Job Qualifications

  • experience in food quality management
  • strong knowledge of food safety regulations
  • leadership and team development skills
  • ability to manage inventory and control costs
  • excellent communication and interpersonal skills
  • problem-solving and decision-making abilities
  • familiarity with restaurant operations and P&L understanding
  • certification in food safety such as ServSafe
  • ability to manage multiple priorities in a fast-paced environment

Job Duties

  • manage food quality standards
  • embrace and role model WaterStreet's value of quality
  • ensure all food products meet company specifications and guidelines
  • check in all orders and verify supplier pricing
  • monitor inventory and maintain par levels
  • coach and develop kitchen staff
  • hire and train kitchen personnel
  • ensure compliance with health department and safety standards
  • maintain facility cleanliness
  • manage time and plan work schedules
  • solve problems proactively
  • ensure financial accountability through cost controls and inventory management
  • deliver consistent food quality and guest satisfaction
  • promote the restaurant professionally
  • engage in community involvement

Job Criteria

Experience

Mid Level (3-7 years)


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