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Job Overview
Employment Type
Full-time
Compensation
Salary
Range $43,900.00 - $63,900.00
Work Schedule
Weekend Shifts
Benefits
Paid Time Off
401(k) with employer match
Medical insurance
Dental Insurance
Vision Insurance
Life insurance
Supplemental Insurance
Employee Discounts
growth opportunities
Job Description
Journeyman Distillery is a renowned craft distillery known for its dedication to quality, authenticity, and creating memorable experiences through its products and events. With multiple locations in Michigan and Indiana, the distillery combines traditional craftsmanship with innovative approaches to deliver outstanding spirits and event services. At Journeyman, the culture is centered on core values such as grit, continuous improvement, customer prioritization, and being a proud ambassador of the brand. The company encourages hard work, dedication, and excellence, recognizing the importance of passion and perseverance in creating exceptional experiences for their clients. Journeyman Distillery offers a dynamic and supportive work environment... Show More
Job Requirements
- high school diploma or equivalent
- prior experience in event coordination or management
- valid driver’s license and reliable transportation
- ability to work at multiple locations in Michigan and Indiana
- ability to work flexible hours including weekends and evenings
- strong communication skills
- ability to lead and manage a diverse team
- commitment to excellent customer service
- physical ability to stand for extended periods and perform event setup and teardown tasks
Job Qualifications
- experience in event management or hospitality
- strong leadership and team management skills
- excellent communication and interpersonal abilities
- ability to manage multiple tasks and prioritize effectively
- strong organizational and planning skills
- knowledge of food and beverage operations and event logistics
- proficiency with event management software and basic office software
- customer service oriented
- ability to work in a fast-paced environment
- flexibility to work weekends and evenings as needed
Job Duties
- work with event sales manager to understand each booked client and take over communication with them once contracted
- meet and effectively communicate with clients to understand their specific expectations, budget, and food & beverage related needs, such as dietary restrictions throughout the entire planning process, from booking to event day as needed
- help clients design a timeline for their event, as well as a floor plan that is attractive and conducive to efficient service within the event space
- finalize menus, create invoices, and facilitate payments for clients, adhering strictly to all payment deadlines, working directly with accounting & finance
- ensure all BEO details are finalized in accordance with established contractual timelines and obtain client sign-off to confirm accuracy and approval
- host group tastings of food and beverage offerings, as well as some private tastings
- work event leads, and other event staff for set up, breakdown and execution of each event as needed
- clean and ready the facility for guests followed by oversight of a clean and organized facility post-event
- lead pre-event meeting with event team members in specifics of event details and service timeline
- be onsite for appropriate time (as needed per event) for proper execution of pre- and post-meal service
- interview, hire, and schedule all event staff (servers, bartenders, utilities, leads etc.) for events at primary assigned location
- lead the training of all event staff at primary assigned location
- work with event leads for setup and breakdown details for each event as needed at all locations
- manage event staff to meet the demand and timeline of each event, delegating duties as needed at all locations
- compose and deliver performance reviews for all event staff at primary assigned location
- consistently document all corrective action and disciplinary issues with the appropriate forms and guidelines provided through human resources at all locations
- work with the culinary team for client menu requests and keep them informed of any updates or changes to upcoming events at all locations
- maintain inventory of catering supplies, and cleaning and organization of spaces at primary assigned location
- work with outside vendors as needed and assist with the onboarding of vendors/contractors using proper protocol and vendor guidelines
- administrative tasks may include the facilitation of payroll, reports, point of sale procedures, and inventory for food and beverage functions at all locations
- respond in a thorough and timely fashion to consistent flow of emails and phone calls from booked clients
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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