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Job Overview
Employment Type
Full-time
Work Schedule
Weekend Shifts
Benefits
competitive salary
Health Insurance
Dental Insurance
Vision Insurance
Paid Time Off
Employee Discounts
Professional growth opportunities
Job Description
We are a vibrant hospitality and entertainment campus that offers a dynamic and engaging environment for guests and professionals alike. Our campus blends a variety of food halls, event spaces, and entertainment offerings to create a unique atmosphere where people can come together for celebrations, community events, and memorable experiences. We pride ourselves on delivering top-tier hospitality services with a focus on quality, client satisfaction, and operational excellence. Our venue is designed to accommodate a wide range of private and public gatherings, including weddings, corporate functions, community festivals, and specialty events, drawing a diverse clientele and fostering strong community connections.... Show More
Job Requirements
- Bachelor’s degree or equivalent experience preferred
- Minimum 3 years of event management or related hospitality experience
- Proficiency in event management software like Tripleseat required
- Strong verbal and written communication skills
- Ability to work flexible hours including evenings, weekends, and holidays
- Must be highly organized with strong multitasking skills
- Demonstrated leadership and team management experience
- Ability to collaborate effectively with cross-functional teams
- Problem-solving skills and the ability to perform under pressure
- Legal eligibility to work in the country
Job Qualifications
- 3-5+ years of experience in event management, hospitality, catering, or venue operations
- Experience managing private events, corporate functions, weddings, and large-scale public events preferred
- Proficient with Tripleseat or similar event management software
- Proven ability to manage multiple events and deadlines in a fast-paced environment
- Strong leadership and communication skills
- Excellent organizational and problem-solving abilities
- Capacity to work evenings, weekends, and holidays
- Experience collaborating with culinary, beverage, and operations teams
- Hospitality-first mindset with exceptional client service skills
- Strong attention to detail and operational follow-through
- Comfortable leading onsite event execution and resolving issues in real time
- Financially organized with experience handling deposits and event reconciliation
- Ability to build strong internal and external relationships
Job Duties
- Serve as the primary point of contact for private event inquiries through Tripleseat
- Generate new private event business through outreach and partnerships
- Conduct site tours and guide event planning to align expectations
- Create contracts, secure deposits, and ensure financial obligations are met
- Collect and confirm final event details within Tripleseat two weeks before events
- Develop, manage, and execute Banquet Event Orders (BEOs)
- Lead weekly BEO review meetings with the Events Coordinator
- Coordinate staffing, catering, beverage, AV, layouts, and timelines with departments
- Oversee onsite private event execution including setup, guest greeting, vendor coordination, pacing, troubleshooting, and breakdown
- Support early-day event operations on peak days
- Collaborate with Special Events Coordinator for evening events
- Assist with public events and campus activations
- Provide leadership and supervision to the Events Coordinator and support staff
- Coach and provide performance feedback to event staff
- Coordinate staffing needs with Campus Management
- Develop and maintain SOPs for event sales, planning, and execution
- Prepare weekly private event financial reports
- Submit weekly tip reporting to HR
- Manage event-related inventory with the Events Coordinator
- Maintain organized and guest-ready event spaces
- Collaborate with catering and culinary teams to align menu execution
- Maintain communication across Food Hall, Kitchen, Campus Management, and Catering
- Liaise between bartending and catering teams
- Support senior campus event management with public event leadership
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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