Event Staff

Legends Global is a leading global company dedicated to providing premier partnership services to the world’s most renowned live events, venues, and brands. With an extensive network spanning 450 venues worldwide, Legends Global hosts approximately 20,000 events annually, drawing and entertaining around 165 million guests. The company specializes in delivering an all-encompassing range of premium services which include feasibility and consulting, owner's representation, sales, partnerships, hospitality, merchandise, venue management, as well as content and booking. This comprehensive suite allows Legends Global to maintain a forefront position in the entertainment and live events industry through a white-label approach that ensures partners receive unparalleled service and front-line visibility. The company culture deeply values respect, ambitious thinking, collaboration, bold action, and inclusivity. Employees are empowered to be authentic, make an impact, and grow their careers in a dynamic and supportive environment. The team at Legends Global is unified in their commitment to excellence, striving daily to earn every success by working together effectively across departments. They actively promote an inclusive workplace environment where diversity is celebrated and all voices are heard, reinforcing the company’s goal of building a strong community grounded in respect and professional growth.

The Event Staff role within the Sales & Services department at Legends Global presents an exciting on-call, non-exempt position reporting to the Event Manager and Event & Box Office Coordinator. This position plays a critical customer-facing role in the successful execution of live events, acting as key support during the event operations to ensure seamless guest experiences. The responsibilities of the Event Staff include verifying the authenticity of admission tickets, passes, or credentials using various computerized and manual methods, accurately accounting for tickets, passes, and credentials collected, and enforcing event admission policies professionally and tactfully. The Event Staff also manage coat check services, sell and distribute parking passes and tickets, and handle cash and credit card transactions with precision, including balancing cash drawers and managing change. They provide guest services by offering general information about events, the venue, and the surrounding Lansing region to enhance the overall visitor experience.

This role demands a high energy and enthusiastic individual who is comfortable working in a busy, diverse, and sometimes fast-paced environment. The candidate must demonstrate excellent interpersonal and communication skills, be reliable, and have strong attention to detail. Physical demands include standing or sitting for extended periods, and handling objects weighing up to 10 pounds. The position requires basic math and computer skills and the ability to maintain a professional demeanor under varying conditions, including outdoor weather elements and crowded venues. This role is ideal for those who are motivated by team collaboration and passionate about contributing to the vibrant atmosphere of world-class live events, while also gaining valuable experience in event management and customer service. Legends Global emphasizes professional development and offers the chance to join a winning team that values every individual’s contribution.