Event Specialist

Marriott International is a globally recognized leader in the hospitality industry, known for its commitment to delivering exceptional guest experiences across a diverse portfolio of hotel brands. Among these brands is Courtyard by Marriott, a hotel concept specifically designed to cater to business travelers. Courtyard focuses on blending comfort, convenience, and functionality to better serve the dynamic needs of its guests, whether they’re traveling for meetings, conferences, or leisure. With a passion for innovation and excellence, Courtyard hotels provide a welcoming environment where guests feel valued and well cared for throughout their stay.

The role being offered is focused on ensuring the seamless planning and execution of on-property events at the Courtyard hotel. As a vital liaison between guests, General Managers, and sales teams, the position demands a professional who is adept at managing multiple responsibilities related to event coordination, sales support, and administrative tasks. Crucially, this position acts as the primary point of contact for guests organizing meetings and events at the property, overseeing the end-to-end experience to guarantee guest satisfaction and flawless event delivery.

In addition to event management, the role involves supporting sales operations for the property General Managers by communicating with the Group Sales Office and the Area Sales teams. This ensures coordinated efforts in securing group bookings, updating property websites on Marriott.com, and providing vital information that stimulates sales activity. The administrative duties, delegated at the discretion of property General Managers, add a layer of operational support critical to the smooth running of the hotel’s sales and event functions.

The position also emphasizes a strong commitment to company policies and professional standards. Employees are expected to maintain a clean and professional appearance and demonstrate the highest levels of confidentiality when handling proprietary information. It is essential to protect company assets and continuously strive to welcome all guests warmly, anticipate their needs, and respond with genuine appreciation. Effective communication skills, both verbal and written, are vital, as is the ability to handle phone interactions with proper etiquette.

Moreover, the job requires physical stamina, including the ability to stand, sit, or walk for extended periods and to handle objects weighing up to 10 pounds. It encourages teamwork through developing and maintaining constructive working relationships and supporting colleagues in achieving shared objectives. The ability to listen and appropriately respond to guest concerns further solidifies the role's customer service focus.

Marriott International fosters an inclusive work environment dedicated to equal opportunity employment. They actively celebrate diversity and champion non-discrimination policies based on disability, veteran status, or any other legally protected category. Joining the Courtyard team means becoming part of a global family that values cultural richness, talent, and individual experiences while striving to create unique guest experiences.

In summary, this role offers an exciting opportunity to work within a renowned hospitality company, gaining direct exposure to event management and sales support in a vibrant hotel environment. It fits individuals who are organized, proactive, and passionate about exceptional service. The role is perfect for those looking to grow their career in hospitality, enjoy a collaborative team atmosphere, and take pride in making each guest’s visit memorable. By working at Courtyard, individuals do their best work, find purpose in their role, belong to a supportive global community, and develop into their best selves.