Event Services - Operations Support Manager

Allied Universal Event Services is a leading provider of event security and crowd management solutions, renowned for its comprehensive services across sports stadiums, concerts, festivals, and convention centers. As an industry leader, Allied Universal® specializes in delivering top-tier event staffing that ensures safety, security, and an enjoyable experience for attendees. With a commitment to excellence and innovation, the company provides flexible part-time employment opportunities ideal for students, retirees, or those seeking a dynamic career in event management and security. Allied Universal prides itself on fostering a welcoming and collaborative culture, where every day is an adventure filled with new challenges and opportunities to grow professionally.

The company is currently seeking a Client Operations Support Manager to oversee administrative functions at the account level. This full-time role offers an annual salary of $57,783 along with an auto allowance of $135 per bi-weekly pay period. The Client Operations Support Manager will work closely with branch leadership and regional management personnel to manage invoicing, scheduling, client relations, event coordination, compliance, and employee interview and selection processes. This position is pivotal in maintaining system efficiency, contractual compliance, and achieving financial goals for assigned accounts.

The Manager’s responsibilities include safeguarding personnel licensing files, managing uniform and equipment procurement, and completing necessary employment documentation. They will be instrumental in maintaining operational metrics that drive business decisions and ensure workforce readiness through strategic scheduling and staffing plans. Additionally, the Manager will play a crucial role in event management, quality assurance, recruitment, employee relations, and performance management.

As a key leader within the team, the Client Operations Support Manager will facilitate communication and training to ensure policies and procedures are consistently followed, uphold high employee morale, and minimize turnover. Their ability to make independent decisions regarding personnel deployment, cost reduction, and productivity enhancement will be crucial for the smooth running of operations. This position suits candidates with strong organizational, analytical, and interpersonal skills who thrive in dynamic environments and have a passion for operational excellence in the event security sector.