Event Services Manager

Design Cuisine, based in the Washington, DC metropolitan area, is a premier provider of catering and business dining services, renowned for delivering exceptional dining experiences that resonate with the history and vibrancy of the nation's capital. As part of the larger Elior North America family, Design Cuisine benefits from the resources and values of a global leader in food services, committed to inclusivity, growth, and excellence in every facet of the hospitality industry. Elior North America upholds a strong commitment to equal opportunity employment and fosters a diverse and supportive work environment where employees from all backgrounds can thrive and advance their careers. The company encourages professional development and offers numerous opportunities for skill enhancement and upward mobility within its various brand segments.

The Event Services Manager at Design Cuisine plays a pivotal role in ensuring the flawless execution of catered events, directly contributing to the company’s reputation for outstanding service and client satisfaction. This full-time, hybrid position based in Arlington, VA, combines strategic planning, staff leadership, and operational oversight to deliver seamless dining experiences tailored to the unique needs of each client. With a competitive annual salary range of $70,000 to $80,000, commensurate with experience, the role offers a balanced mix of onsite responsibilities and flexible working conditions, including 10 to 20 percent travel.

In this role, the Event Services Manager is responsible for managing all facets of event coordination, including updating event information in CaterXpert, reviewing and distributing event floorplans and supervisor packets, and ensuring rental logistics are executed efficiently. They serve as a critical communication hub between sales, culinary, and operational teams to align on client expectations and event specifications. Leading a team of event staff, the manager enforces company standards and procedures during onsite events, ensures timely payment collections, and provides proactive troubleshooting to handle unforeseen challenges during events. The role emphasizes autonomy, requiring a self-motivated individual who can make sound business decisions, manage staff effectively, and uphold exemplary communication standards.

Beyond event execution, the manager cultivates and maintains strong client relationships, driving satisfaction through attentive service from pre-event planning to post-event follow-up. Responsibilities also extend to administrative tasks such as managing event calendars, participating in meetings and conference calls, processing event closeouts, and maintaining organized records. This multifaceted position demands a blend of organizational acumen, leadership capability, and the ability to navigate fast-paced, dynamic environments with professionalism and grace.

Joining Design Cuisine means becoming part of a team that values innovation, teamwork, and a client-centric approach to hospitality. The company’s strong commitment to employee well-being is reflected in a comprehensive benefits package, including medical, dental, and vision insurance, voluntary accident and critical illness coverage, commuter benefits, an employee assistance program, a 401k plan, paid time off, sick leave, holiday pay, and tuition reimbursement for full-time employees. This role represents a unique opportunity to contribute to an established brand while enjoying growth potential and robust support within Elior North America’s expansive network.