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Job Overview
Employment Type
Full-time
Work Schedule
Flexible
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Life insurance
Employee Discounts
Professional development opportunities
Job Description
The Savannah Convention Center (SCC) is a premier event venue dedicated to showcasing the distinctive charm and cultural richness of Savannah, Chatham County, and the state of Georgia. As a backdrop to countless memorable events, the SCC plays a vital role in driving economic growth and enhancing the local community's vibrancy through premier event hosting. The venue is committed to delivering exceptional service and creating lasting experiences for all attendees through its dedicated team members who operate with a shared mission of excellence, customer service, and teamwork. SCC truly stands out as the event destination of choice in the region,... Show More
Job Requirements
- High school diploma or equivalent
- Ability to work flexible schedule including early mornings evenings weekends holidays and extended workdays
- Basic computer skills including Microsoft Office
- Strong organizational and interpersonal skills
- Ability to follow written and oral instructions with minimal supervision
- Excellent communication skills
- Ability to handle high-pressure situations
- Professional presentation and demeanor
- Positive and self-motivated attitude
Job Qualifications
- High school diploma or equivalent
- Basic computer proficiency and knowledge of Microsoft Office programs
- Excellent organizational and planning skills
- Strong written and oral communication skills
- Ability to function in a fast-paced high-pressure environment
- Professional presentation and work ethic
- Ability to follow written and oral directions with minimal supervision
- Highly motivated self-directed personable and positive
- Ability to work well in a team-oriented environment
- Familiarity with contract terminology preferred
- Knowledge of customer service practices in event management
Job Duties
- Perform administrative tasks for the Event Services Department including preparing reports drafting correspondence maintaining records and documenting departmental meeting notes and action items
- Maintain and update internal tracking reports and systems
- Coordinate fire marshal floor plan approvals
- Enter event data into Momentus
- Monitor timelines and deadlines
- Communicate event requirements to internal departments including AV set-up engineering security and other service departments to ensure operational readiness and consistent service delivery
- Manage daily event sheets assist with payment processing and prepare client-facing and promotional materials
- Assist with planning and executing assigned events from pre-planning through completion according to Savannah Convention Center service standards
- Coordinate logistical requirements serving as a liaison between clients vendors and internal departments to ensure effective communication and seamless event delivery
- Support clients in staffing room setups and equipment needs while providing guidance on facility capabilities and best practices
- Monitor event spaces to ensure setups match approved diagrams with signage and event amenities properly placed and maintained
- Educate clients on facility policies including fire and life safety regulations ADA requirements and insurance guidelines
- Prepare and distribute Event Resumes diagrams estimates invoices and operational instructions communicating updates to internal teams
- Maintain accurate event records track changes and expenses and assist with billing reconciliation
- Provide professional client-focused customer service to clients exhibitors guests and internal partners
- Attend and participate in operational and event planning meetings
- Serve as the onsite contact for assigned events addressing real-time requests and coordinating operational adjustments
- Serve as Manager on Duty for selected events supporting operations and resolving service or logistical concerns
- Perform other duties as assigned to support departmental and organizational goals
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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