EVENT Services Coordinator; Savannah

Savannah, GA, USA|Onsite

Job Overview

Employment Type

Full-time

Work Schedule

Flexible

Benefits

Health Insurance

Dental Insurance

Paid Time Off

Retirement Plan

Life insurance

Employee Discounts

Professional development opportunities

Job Description

The Savannah Convention Center (SCC) is a premier event venue dedicated to showcasing the distinctive charm and cultural richness of Savannah, Chatham County, and the state of Georgia. As a backdrop to countless memorable events, the SCC plays a vital role in driving economic growth and enhancing the local community's vibrancy through premier event hosting. The venue is committed to delivering exceptional service and creating lasting experiences for all attendees through its dedicated team members who operate with a shared mission of excellence, customer service, and teamwork. SCC truly stands out as the event destination of choice in the region, combining state-of-the-art facilities with expert event management practices to cater to an array of gatherings ranging from small meetings to large-scale conventions. Whether it involves corporate events, trade shows, or social functions, the SCC ensures every event is executed flawlessly with attention to detail and unmatched professionalism.

The Savannah Convention Center is currently seeking a full-time Event Services Coordinator to join its dynamic team. This entry-level position is pivotal in supporting the planning and execution of events, primarily managing small to mid-sized meetings. The role focuses extensively on logistical support, client communication, and coordination of room setups to maintain SCC's high standards of service delivery. Reporting directly to the Director of Events, the Event Services Coordinator acts as an essential liaison between clients, vendors, and internal departments such as audio-visual, setup, engineering, and security teams. This ensures seamless operational readiness and customer satisfaction for every event. The ideal candidate is a driven hospitality professional with ambition to build a rewarding career in venue management. They will develop strong organizational, communication, and operational skills while engaging with multiple facets of event coordination. This position requires flexibility to work varied hours based on event needs, including early mornings, evenings, weekends, and holidays.

In this role, the coordinator will perform diverse duties ranging from administrative support—such as preparing reports, tracking timelines, and managing payment processing—to hands-on event services like monitoring room setups and facilitating client inquiries. The Event Services Coordinator plays a crucial part in educating clients on facility policies, including fire safety and ADA requirements, ensuring insurance guidelines are followed, and upholding the venue’s standards. On the day of events, the coordinator serves as an onsite contact, managing real-time operational requests, and may act as Manager on Duty for selected events to resolve service or logistical issues. This position offers a unique opportunity for growth and professional development within the hospitality and event management field at a respected and influential regional convention center. The Savannah Convention Center emphasizes quality, teamwork, and customer service, making it an excellent place to launch or advance a career in event coordination.

Job Requirements

High school diploma or equivalent
Ability to work flexible schedule including early mornings evenings weekends holidays and extended workdays
Basic computer skills including Microsoft Office
Strong organizational and interpersonal skills
Ability to follow written and oral instructions with minimal supervision
Excellent communication skills
Ability to handle high-pressure situations
Professional presentation and demeanor
Positive and self-motivated attitude

Job Qualifications

High school diploma or equivalent
Basic computer proficiency and knowledge of Microsoft Office programs
Excellent organizational and planning skills
Strong written and oral communication skills
Ability to function in a fast-paced high-pressure environment
Professional presentation and work ethic
Ability to follow written and oral directions with minimal supervision
Highly motivated self-directed personable and positive
Ability to work well in a team-oriented environment
Familiarity with contract terminology preferred
Knowledge of customer service practices in event management

Job Duties

Perform administrative tasks for the Event Services Department including preparing reports drafting correspondence maintaining records and documenting departmental meeting notes and action items
Maintain and update internal tracking reports and systems
Coordinate fire marshal floor plan approvals
Enter event data into Momentus
Monitor timelines and deadlines
Communicate event requirements to internal departments including AV set-up engineering security and other service departments to ensure operational readiness and consistent service delivery
Manage daily event sheets assist with payment processing and prepare client-facing and promotional materials
Assist with planning and executing assigned events from pre-planning through completion according to Savannah Convention Center service standards
Coordinate logistical requirements serving as a liaison between clients vendors and internal departments to ensure effective communication and seamless event delivery
Support clients in staffing room setups and equipment needs while providing guidance on facility capabilities and best practices
Monitor event spaces to ensure setups match approved diagrams with signage and event amenities properly placed and maintained
Educate clients on facility policies including fire and life safety regulations ADA requirements and insurance guidelines
Prepare and distribute Event Resumes diagrams estimates invoices and operational instructions communicating updates to internal teams
Maintain accurate event records track changes and expenses and assist with billing reconciliation
Provide professional client-focused customer service to clients exhibitors guests and internal partners
Attend and participate in operational and event planning meetings
Serve as the onsite contact for assigned events addressing real-time requests and coordinating operational adjustments
Serve as Manager on Duty for selected events supporting operations and resolving service or logistical concerns
Perform other duties as assigned to support departmental and organizational goals